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2018 Market Analysis & Industry Outlook: Computer & Office Machine Repair & Maintenance


Overview: the U.S. Computer & Office Machine Repair & Maintenance Industry

This section provides answers to key questions about the industry:

  1. What is the total market size (industry revenue)?
  2. What is the industry outlook?
  3. Market Analysis: Is the market growing or declining, and how quickly?
  4. Are long-term forecasts positive or negative?
  5. What is the average company size in the industry?
  6. How many companies are in the industry?


Market Size & Industry Statistics

The total U.S. industry market size for Computer & Office Machine Repair & Maintenance: Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders. In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.

Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.

market size 2018
Charts and graphs can be copied to Microsoft Word and Powerpoint presentations.

Statistics 2012        2013        2014        2015        2016        2017
Market Size
(Total Sales/Revenue)


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Total Firms
Total Employees
Average Revenue Per Firm
Average Employees Per Firm
Statistics Source: U.S. Census, AnythingResearch Market Analysis



Market Forecast

Market forecasts show the long term industry outlook and future growth trends. The following five-year demand forecast projects both short-term and long-term trends.



market forecast

Forecast / Industry Outlook 2017 2018 2019 2020 2021 2022
Market Forecast ($ millions)
Projected Industry Growth Rate (%)
Source: AnythingResearch Economic Analysis

Product & Services Breakdown

Research products and services in the Computer & Office Machine Repair & Maintenance industry generating sales. Note that products are broken into categories with different levels of classification.

Product DescriptionNumber of Companies Sales ($ millions) Percent of Total Sales

Industry Total

Maintenance And Repair - Computer Hardware And Peripheral Equipment

Maintenance And Repair - Computer Hard-Drives, Including Back-Ups And Recoveries

Maintenance And Repair - Computer Hardware, Excluding Hard-Drives

Maintenance And Repair - Computer Peripheral Equipment (Include Computer Monitors, Scanners, And Printers.)

Maintenance And Repair - Office Equipment, Excluding Computer Hardware And Peripheral Equipment

Information Technology (It) Technical Support Services

Resale Of Merchandise

Resale Of Parts And Supplies Not Included In Repair Work

Resale Of New Equipment



U.S. Geographic Distribution: Revenue Statistics by State

Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.

U.S. map by state

Income Statement (Average Financial Metrics)

Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.

Industry AveragePercent of Sales
(Industry Benchmark)
Total Revenue

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Operating Revenue
Cost of Goods Sold
Gross Profit

Operating Expenses
Pension, profit sharing plans, stock, annuity
Repairs
Rent paid on business property
Charitable Contributions
Depletion
Domestic production activities deduction
Advertising
Compensation of officers
Salaries and wages
Employee benefit programs
Taxes and Licenses
Bad Debts
Depreciation
Amortization
Other Operating Expenses
Total Operating Expenses
Operating Income
Non-Operating Income
EBIT (Earnings Before Interest and Taxes)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit
 
Source: AnythingResearch Analysis of U.S. federal statistics




Financial Ratio Analysis

Financial ratio information can be used to benchmark how a Computer & Office Machine Repair & Maintenance company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.

Profitability & Valuation RatiosIndustry Average
Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Computer & Office Machine Repair & Maintenance industry is performing.
Profit Margin
Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues.
Return on Equity (ROE)
Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings).
Return on Assets (ROA)
Return on Assets (ROA) is net income relative to total assets. The market research on Computer & Office Machine Repair & Maintenance measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets.


Liquidity RatiosIndustry Average
Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability.
Current Ratio
Measures a firm's ability to pay its debts over the next 12 months.
Quick Ratio (Acid Test)
Calculates liquid assets relative to liabilities, excluding inventories.


Efficiency Ratios - Key Performance IndicatorsIndustry Average
Measure how quickly products and services sell, and effectively collections policies are implemented.
Receivables Turnover Ratio
If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections.
Average Collection Period
Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover
Inventory Turnover
A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort.
Fixed-Asset Turnover
Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue.



Compensation & Salary Surveys for Employees

Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.

TitlePercent of WorkforceBottom Quartile Average (Median) SalaryUpper Quartile
Management Occupations 5%

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Chief Executives0%
General and Operations Managers3%
Computer and Mathematical Occupations 6%
Computer Occupations 6%
Sales and Related Occupations 7%
Office and Administrative Support Occupations 18%
Installation, Maintenance, and Repair Occupations 53%
Electrical and Electronic Equipment Mechanics, Installers, and Repairers 35%
Computer, Automated Teller, and Office Machine Repairers 19%
Computer, Automated Teller, and Office Machine Repairers 19%
Radio and Telecommunications Equipment Installers and Repairers 6%
Miscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers 10%
Other Installation, Maintenance, and Repair Occupations 15%
Precision Instrument and Equipment Repairers 11%
Medical Equipment Repairers 9%
Source: Bureau of Labor Statistics


Computer & Office Machine Repair & Maintenance Industry Market Share [PREMIUM]

Largest companies in the industry and related industries, with private company revenue estimates.

CompanyAddressRevenue Estimate









Top Innovators

CompanyInnovation Score

Additional companies, details and innovation scoring in the full report.

Latest Industry News

  • Virtual Technologies Group Renews Focus on B2B Business - Over the years office supply and equipment sales were added to the mix, along with a name change, operating as Office World. Gradually, personal computer sales and repairs ... cost-efficient service, maintenance and support solutions. (01/11/2018)
  • Internet of Things for India: Story of Raju - home to car and office building to factory to the internet, so that sensors attached to these devices/appliances/machines can sense information (temperature, moisture, vibration, motion) and share with a computer program that can help make your life ... (01/11/2018)
  • With Mobile And Social Technologies, Firstline Workers Are Catching Up To Their Office Counterparts - Take, for example, a worker performing maintenance on a complicated machine part. That worker may simultaneously ... While mobile, social media and cloud appear to be integral to every corporate office setting these days, it wasn’t that way when these ... (01/11/2018)
  • Plant Maintenance Is Like a Well-Oiled Machine with BlueBoot Mobile App - “The visual element is important, so we chose the color blue, and to suggest software, we went with the word ‘boot,’ as in ‘boot-up your computer ... “Maintenance users need to execute their plant-maintenance workflow from outside the office ... (01/10/2018)
  • Kodak Places Its Trusted Name at Massive Risk by Joining Bitcoin Mining Game - Spotlite takes care of any energy, storage, maintenance, and repair ... machines. But at the end of the day, it’s the Kodak name that people have trusted and will likely continue to trust as they leap into this massive risk. For any other no-name ... (01/10/2018)
  • The Nuances of Reliability Centered Maintenance - In other words, maintenance is done in order to guarantee equipment performs when it is required. You could love to devote a small amount on computer maintenance instead ... also lead to an extremely significant repair bill. Also, don't forget that ... (01/08/2018)
  • Refurbished Dell, HP, Lenovo, and Apple computers offer better performance and quality for your money - All Windows-based machines ... and the lowest repair service pricing across all of Central Florida. Refresh Computers also offers a Free Tech Hotline, convenient in-store repairs and they’ll come to your home or office to assist with computer or printer ... (01/05/2018)
  • Swearing in: Council members swear to uphold duties - The budget, a total of $35.8 million, was passed unanimously by the new council Monday after both returners and new faces took this two-year term’s oath of office ... $905,584. ¯ Equipment Maintenance: $223,258. ¯ Utility Maintenance: $162,772. (01/03/2018)
  • MiSeq Preventive Maintenance & Repair Service - The associated North American Industry Classification System (NAICS) Code is- 811219 - Other Electronic and Precision Equipment Repair and Maintenance ... contact information is for the Contracting Office and not the delivery address. (11/22/2017)
  • Computer Doctors Go To The Rescue Calls For Help Don't Fluster Melbourne Fix-it Company - It does maintenance and repair work for computer manufacturers ... invested $800 in a suitcase full of equipment to launch ASJ, which now has about 60 employees and a 18,000-square- foot headquarters in the Office and Industrial Plaza. (10/11/1987)


Government Contracts

In 2016, the federal government spent a total of $262,271,042 on Computer & Office Machine Repair & Maintenance. It has awarded 5,363 contracts to 875 companies, with an average value of $299,738 per company.   

Top government vendors:

CompanyFederal ContractsTotal Award Amount



Growth Opportunities / Competitive Threats

Companies in other industries may also sell similar products. Since there is an overlap in the customer base, there may be an opportunity for companies in Computer & Office Machine Repair & Maintenance to sell additional products/services offered by these adjacent industries. Alternatively, these industries may identify further products in this industry to target. Products most at risk are those with the highest profit margins and lowest barriers to entry.

The following industries are competing channels for sales of similar products/services.

Information Technology (It) Technical Support Services
Competing IndustrySales Relative to Computer & Office Machine Repair & MaintenanceOpportunity/Threat
Computer Systems Design Services
Custom Computer Programming & Software Development Services
Computer Facilities Management Services
Communication Equipment Repair & Maintenance Competing industry

Sales from other industries of Information Technology (It) Technical Support Services are less than those from Computer & Office Machine Repair & Maintenance. This may mean that other channels are a competitive risk of increasing their Information Technology (It) Technical Support Services sales, taking market share from this industry.
Information Technology (It) Technical Support Services Product Sales Report



Resale Of Merchandise - Resale Of New Equipment
Competing IndustrySales Relative to Computer & Office Machine Repair & MaintenanceOpportunity/Threat
Communication Equipment Repair & Maintenance Competing industry
Appliance Repair & Maintenance Competing industry
Home & Garden Equipment Repair & Maintenance Competing industry

Sales from other industries of Resale Of Merchandise - Resale Of New Equipment are less than those from Computer & Office Machine Repair & Maintenance. This may mean that other channels are a competitive risk of increasing their Resale Of Merchandise - Resale Of New Equipment sales, taking market share from this industry.
Resale Of Merchandise - Resale Of New Equipment Product Sales Report



Resale Of Merchandise - Resale Of Parts Not Included In Repair
Resale Of Merchandise - Resale Of Parts Not Included In Repair Product Sales Report



Segments classified within this market research report

This industry market research report includes companies whose primary business is any of the following:
Typewriter repair and maintenance services, Office machine repair and maintenance services (except communication equipment), Photocopying machine repair and maintenance services without retailing new photocopying machines, Computer peripheral equipment repair and maintenance, without retailing new computer peripheral equipment, Recycling inkjet cartridges, Computer repair and maintenance services, without retailing new computers, Computer equipment repair and maintenance services without retailing new computers, etc.



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