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2018 Market Analysis & Industry Outlook: Employment Services

Overview of the U.S. Employment Services Industry

This section provides answers to key questions about the industry:
  1. What is the total market size (industry revenue)?
  2. What is the industry outlook?
  3. Market Analysis: Is the market growing or declining, and how quickly?
  4. Are long-term forecasts positive or negative?
  5. What is the average company size in the industry?
  6. How many companies are in the industry?

Market Size & Industry Statistics

The total U.S. industry market size for Employment Services: Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders. In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.

Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.

market size 2018
Charts and graphs can be copied to Microsoft Word and Powerpoint presentations.

Statistics 2012        2013        2014        2015        2016        2017
Market Size
(Total Sales/Revenue)

Order at top of page
Total Firms
Total Employees
Average Revenue Per Firm
Average Employees Per Firm
Statistics Source: U.S. Census, AnythingResearch Market Analysis

Market Forecast[PREMIUM]

Market forecasts show the long term industry outlook and future growth trends. The following five-year demand forecast projects both short-term and long-term trends.

market forecast

Forecast / Industry Outlook 2017 2018 2019 2020 2021 2022
Market Forecast ($ millions)
Projected Industry Growth Rate (%)
Source: AnythingResearch Economic Analysis

Product & Services Breakdown

Research products and services in the Employment Services industry generating sales. Note that products are broken into categories with different levels of classification.

Product DescriptionNumber of Companies Sales ($ millions) Percent of Total Sales

Industry Total

Permanent (Direct Employee) Placement Services

Independent Contractor Placement Services

Executive Search Services

Temporary Staffing Services

Temporary Staffing - Office/Clerical And Administrative Support Staff

Temporary Staffing - Industrial/Trades Staff

Temporary Staffing - Health Care Staff

Temporary Staffing - Information Technology (It) Staff

Temporary Staffing - Engineering Staff

Temporary Staffing - Scientific Staff

Temporary Staffing - Accounting/Financial Staff

Temporary Staffing - Management (Including Executives) Staff

Temporary Staffing - Sales/Marketing Staff

Temporary Staffing - Legal Staff

Temporary Staffing - Other Professional Staff

Other Temporary Staffing Services

Temporary Staffing-To-Permanent Placement Services

Management And Coordination Of Temporary Help (Program Management At Client's Location)

Payrolling Services (Long Term Staffing)

Employee Leasing Services

Employee Leasing Services With Payroll And Benefit Services

Employee Leasing Services With Payroll And Human Resource Services

Employee Leasing Services With Payroll, Benefit, And Human Resource Services

Human Resource Consulting Services

Payroll Accounting Services

Other Management Services

All Other Receipts

All Other Operating Receipts

U.S. Geographic Distribution: Revenue Statistics by State

Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.

U.S. map of Employment Services by state

Employment Services Industry Price Trends

Rise and fall in market prices are affectedd by supply, demand, and the cost of goods/services sold. Higher demand or COGS will put upward price pressure on prices. Higher competition among Employment Services companies will put a downward pressure on prices. The chart shows how prices are changing within the industry, month-to-month over the last three years.

price index trends

Income Statement (Average Financial Metrics)

Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.

Industry AveragePercent of Sales
(Industry Benchmark)
Total Revenue

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Operating Revenue
Cost of Goods Sold
Gross Profit

Operating Expenses
Pension, profit sharing plans, stock, annuity
Rent paid on business property
Charitable Contributions
Domestic production activities deduction
Compensation of officers
Salaries and wages
Employee benefit programs
Taxes and Licenses
Bad Debts
Other Operating Expenses
Total Operating Expenses
Operating Income
Non-Operating Income
EBIT (Earnings Before Interest and Taxes)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit
Source: AnythingResearch Analysis of U.S. federal statistics

Financial Ratio Analysis

Financial ratio information can be used to benchmark how a Employment Services company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.

Profitability & Valuation RatiosIndustry Average
Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Employment Services industry is performing.
Profit Margin
Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues.
Return on Equity (ROE)
Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings).
Return on Assets (ROA)
Return on Assets (ROA) is net income relative to total assets. The market research on Employment Services measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets.

Liquidity RatiosIndustry Average
Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability.
Current Ratio
Measures a firm's ability to pay its debts over the next 12 months.
Quick Ratio (Acid Test)
Calculates liquid assets relative to liabilities, excluding inventories.

Efficiency Ratios - Key Performance IndicatorsIndustry Average
Measure how quickly products and services sell, and effectively collections policies are implemented.
Receivables Turnover Ratio
If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections.
Average Collection Period
Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover
Inventory Turnover
A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort.
Fixed-Asset Turnover
Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue.

Compensation & Salary Surveys for Employees

Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.

TitlePercent of WorkforceBottom Quartile Average (Median) SalaryUpper Quartile
Management Occupations 2%

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Chief Executives0%
General and Operations Managers1%
Office and Administrative Support Occupations 21%
Information and Record Clerks 5%
Other Office and Administrative Support Workers 7%
Office Clerks, General 5%
Office Clerks, General 5%
Production Occupations 22%
Assemblers and Fabricators 9%
Miscellaneous Assemblers and Fabricators 8%
Team Assemblers 6%
Other Production Occupations 9%
Miscellaneous Production Workers 6%
Transportation and Material Moving Occupations 22%
Material Moving Workers 21%
Laborers and Material Movers, Hand 18%
Laborers and Freight, Stock, and Material Movers, Hand 14%
Source: Bureau of Labor Statistics

Employment Services Industry Market Share [PREMIUM]

Largest companies in the industry and related industries, with private company revenue estimates.

CompanyAddressRevenue Estimate

Innovation News

  • Chronic Disease Fund trademarks "GOOD DAYS" - Charitable fundraising services - 01/05/2018
  • Act 1 Group trademarks "ACTONE GROUP" - Business records management; Business services - 12/30/2017
  • Manpowergroup US trademarks "TECH TO CONNECT" - Digital recruitment service to assist employers in determining the appropriate technology to support talent acquisition strategy and staffing decisions - 12/22/2017
  • Take Interview raises $3 million in funding. - 12/04/2017
  • Phenom People raises $8 million in funding. - 03/30/2017
  • Shiftgig raises $22 million in funding. - 01/23/2017
  • Kenexa Technology patents Interactively Entering Data Into The Database - 11/24/2016
  • Abc Employment Holdings patents Integrated Staffing System Over A Network - 09/15/2016
  • Roth Staffing Companies patents Service Level Model, Algorithm, Systems And Methods - 09/18/2014

  • Top Innovators

    CompanyInnovation Score
    Roth Staffing Companies37
    Amn Healthcare
    Manpowergroup US

    Additional companies, details and innovation scoring in the full report.

    Latest Industry News

    • IBM planning to reassign 30,000 tech services jobs - IBM has retained Bain & Company to help plan a reorganisation of its global technology services business, with about a third of the staff, or 30,900 employees “productively redeployed,” according to a report on The Register. Enterprise Cloud News ... (01/13/2018)
    • Concord General Services Job Opportunities - Concord General Services and the City of Concord, New Hampshire are looking for people like you! Come join our team. We offer a variety of jobs with a comprehensive benefits package for full-time employees. Watch our video below to see why our employees ... (01/13/2018)
    • States get go-ahead to require job for Medicaid - On the day in March when she was sworn in as administrator of the Centers for Medicare and Medicaid Services, Seema Verma dispatched a letter to governors encouraging "innovations that build on the human dignity that comes with training, employment and ... (01/12/2018)
    • Jobs in Buffalo: Administrative services managers - 1. Analysts sort jobs into more than 800 occupational groups. What’s the official name of this group? The headline for this story refers to administrative services managers, but the official classification by the U.S. Bureau of Labor Statistics (BLS) is ... (01/12/2018)
    • LEAF initiative pilot program in three Ky counties offers on-site educational and employment services - Pilot programs in three Kentucky counties have recently begun, marking the official launch of the Library Economic Advantage Forum – or LEAF – initiative, a partnership between the Kentucky Department for Libraries and Archives (KDLA), Kentucky Adult ... (01/12/2018)
    • Health care industry dominates job market - Faced with turnover from a rapidly graying workforce and the challenge of expansion, health care employers in Western Pennsylvania are always looking to fill jobs from entry-level positions in food services to IT, nursing, physician specialties and accounting. (01/11/2018)
    • IBM to reassign 30 percent of Global Services staff in 2018: The Register - which showed 10,100 jobs classified as "attrition w/o backfill". ( According to the report, consultant Bain & Co was hired to help review IBM’s Global Technology Services unit. The “projected headcount impact of 2018 actions” include ... (01/11/2018)
    • World Employment Screening Services Market Business Outlook to 2025 - Accurate Background, Insperity, GoodHire, AuthBridge, First Advantage - A significant reduction in time and cost can be achieved with the implementation of employment screening service in organizations. Also, employment screening services help in saving organizations’ time in the long-run by clarifying the responsibilities ... (01/10/2018)
    • Vanderbilt redesigns equal employment, student accessibility and Title IX services - Vanderbilt University’s Division of Administration on Jan. 15 will launch a new design for Equal Opportunity, Affirmative Action and Disability Services. EAD staff provide a wide range of services and support to address the varying needs of students ... (01/08/2018)
    • Research report explores the employment screening services market - The Employment Screening Services market report includes data that can help businesses in handling issues with ease and provides complete qualitative and quantitative details concerning to the market elements that organizations are interested in. (01/07/2018)

    Government Contracts

    In 2016, the federal government spent a total of $857,669,417 on Employment Services. It has awarded 14,255 contracts to 721 companies, with an average value of $1,189,555 per company.   

    Top government vendors:

    CompanyFederal ContractsTotal Award Amount

    Growth Opportunities / Competitive Threats

    Companies in other industries may also sell similar products. Since there is an overlap in the customer base, there may be an opportunity for companies in Employment Services to sell additional products/services offered by these adjacent industries. Alternatively, these industries may identify further products in this industry to target. Products most at risk are those with the highest profit margins and lowest barriers to entry.

    The following industries are competing channels for sales of similar products/services.

    Temporary Staffing Services
    Competing IndustrySales Relative to Employment ServicesOpportunity/Threat
    Temp Agencies & Staffing Services Competing industry

    Sales from other industries of Temporary Staffing Services are less than those from Employment Services. This may mean that other channels are a competitive risk of increasing their Temporary Staffing Services sales, taking market share from this industry.
    Temporary Staffing Services Product Sales Report

    Temporary Staffing - Information Technology (It)
    Competing IndustrySales Relative to Employment ServicesOpportunity/Threat
    Temp Agencies & Staffing Services Competing industry
    Custom Computer Programming & Software Development Services Competing industry
    Computer Systems Design Services Competing industry

    Sales from other industries of Temporary Staffing - Information Technology (It) are less than those from Employment Services. This may mean that other channels are a competitive risk of increasing their Temporary Staffing - Information Technology (It) sales, taking market share from this industry.
    Temporary Staffing - Information Technology (It) Product Sales Report

    Permanent (Direct Employee) Placement Services
    Permanent (Direct Employee) Placement Services Product Sales Report

    Payroll Services
    Payroll Services Product Sales Report