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Telemarketing Bureaus Industry Research
Research Contents
Market Size
Income Statement
Financial Ratios
Salaries Government Contracts Related Industries Geographic Distribution
Salaries Government Contracts Related Industries Geographic Distribution
Overview:
The report on the Telemarketing Bureaus Industry gives information on the current state and trends across the U.S. Market research statistics show growth and changes affecting companies in the industry.
This U.S. industry consists of companies that are providing telemarketing services on a contract or fee basis for others, such as: (1) promoting clients' products or services by telephone, (2) taking orders for clients by telephone, and (3) soliciting contributions or providing information for clients by telephone. These companies never own the product or provide the services they are representing and generally can originate and/or receive calls for others.
Market Size - Telemarketing Bureaus
The five year growth rate for the Telemarketing Bureaus industry is: x%| Metrics | 2003 2004 2005 2006 2007 2008 2009E | |
|---|---|---|
| Market Size |
Available Included with Instant Access Order at top of page | |
| Total Firms | ||
| Total Locations (Headquarters and Branches) | ||
| Total Employees | ||
| Average Revenue Per Firm | ||
| Average Employees Per Firm | ||
Income Statement (Average Financial Metrics) - Telemarketing Bureaus
| Industry Average | Percent of Sales | |
|---|---|---|
| Total Revenue | AVAILABLE Included in Report Order at top of page |
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| Operating Revenue | ||
| Cost of Goods Sold | ||
| Gross Profit | ||
Operating Expenses | ||
| Pension, profit sharing plans, stock, annuity | ||
| Repairs | ||
| Rent paid on business property | ||
| Charitable Contributions | ||
| Depletion | ||
| Domestic production activities deduction | ||
| Advertising | ||
| Compensation of officers | ||
| Salaries and wages | ||
| Employee benefit programs | ||
| Taxes and Licenses | ||
| Bad Debts | ||
| Depreciation | ||
| Amortization | ||
| Other Operating Expenses | ||
| Total Operating Expenses | ||
| Operating Income | ||
| Non-Operating Income | ||
| EBIT (Earnings Before Interest and Taxes) | ||
| Interest Expense | ||
| Earnings Before Taxes | ||
| Income Tax | ||
| Net Profit | ||
Financial Ratio Analysis - Telemarketing Bureaus
Ratios allow you to compare how a business is performing against its peers in the Telemarketing Bureaus industry.| Liquidity Ratios - Telemarketing Bureaus Industry | Industry Average |
|---|---|
| Liquidity Ratios measure how liquid a business is. Bankers and suppliers may use these to determine creditworthiness and identify potential threats to a company's financial viability. | |
| Current Ratio Measures a firm's ability to pay its debts over the next 12 months. |
Included |
| Quick Ratio (Acid Test) Calculates liquid assets relative to liabilities, excluding inventories. |
Included |
| Efficiency Ratios - Telemarketing Bureaus Industry | Industry Average |
|---|---|
| Efficiency Ratios measure how quickly products and services sell, and effectively collections policies are implemented. | |
| Receivables Turnover Ratio If this number is low compared to the industry average, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections. |
Included |
| Average Collection Period Based on the Receivables Turnover Ratio, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover Ratio |
Included |
| Inventory Turnover Ratio A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort. |
Included |
| Fixed-Asset Turnover Ratio Generally, a higher ratio is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue. |
Included |
Source: Analysis of IRS tax returns
Distribution of Employees by State
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Move mouse over states to see employment numbers
Note: Round numbers are estimates. Precise numbers are actuals.
Source: US Census
Salary Information for Employees Working in Telemarketing Bureaus
| Title | Percent of Workforce | Bottom Quartile | Average (Median) | Upper Quartile |
|---|---|---|---|---|
| Management occupations | 4% | $57,020 | $83,310 | $122,080 |
| Chief executives | 0% | $106,900 | $0 | $0 |
| General and operations managers | 2% | $57,660 | $83,320 | $124,620 |
| Sales and related occupations | 26% | $17,300 | $21,000 | $28,400 |
| Telemarketers | 19% | $16,770 | $19,640 | $24,010 |
| Office and administrative support occupations | 57% | $20,290 | $24,770 | $31,470 |
| Bill and account collectors | 13% | $22,020 | $26,820 | $32,820 |
| Customer service representatives | 19% | $19,180 | $22,910 | $28,190 |
Government Contracts Related to Telemarketing Bureaus
In 2008, the federal government spent a total of $7,601,264 on Telemarketing Bureaus. It has awarded 25 contracts to 12 companies, with an average value of $633,439 per company.Related Companies
| Company | Address | Key Contact |
|---|---|---|
| AFNI, INC | 404 Brock Dr, Bloomington, IL 61700 | Ronald Greene |
| AEGIS COMMUNICATIONS GROUP, INC. | 8201 Ridgepoint Dr, Irving, TX 75060 | Mary Mullen |
| ACS LIVEBRIDGE, INC. | 7303 Se Lake Rd, Portland, OR 97270 | Ty Gaston |
| ACCENT MARKETING SERVICES, LLC | 400 Missouri Ave Ste 107, Jeffersonville, IN 47130 | Laura Carpenter |
| WILLIAMS LEA INC. | 233 S Wacker Dr Ste 4850, Chicago, IL 60610 | Jared Bottarini |
| CHARTONE, INC. | 47 Main St, Waterville, ME 49016 | Steve Bosse |
| AFFINA LLC | 2001 Ruppman Plz, Peoria, IL 61610 | Polly Sappington |
| XCELLENCE, INC. | 5800 Foxridge Dr Ste 406, Mission, KS 66200 | Robert Polus |
| C2 LEGAL OF MICHIGAN, L.L.C. | 1250 Kirts Blvd Ste 200, Troy, MI 48080 | Jeff Hoskow |
| MID WEST MEDICAL RECORDS INC. | 999 N Plaza Dr Ste 690, Schaumburg, IL 60170 |
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