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2018 Market Analysis & Industry Outlook: Travel Arrangement & Reservation Services

Overview of the U.S. Travel Arrangement & Reservation Services Industry

This section provides answers to key questions about the industry:
  1. What is the total market size (industry revenue)?
  2. What is the industry outlook?
  3. Market Analysis: Is the market growing or declining, and how quickly?
  4. Are long-term forecasts positive or negative?
  5. What is the average company size in the industry?
  6. How many companies are in the industry?

Market Size & Industry Statistics

The total U.S. industry market size for Travel Arrangement & Reservation Services: Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders. In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.

Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.

market size 2018
Charts and graphs can be copied to Microsoft Word and Powerpoint presentations.

Statistics 2012        2013        2014        2015        2016        2017
Market Size
(Total Sales/Revenue)

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Total Firms
Total Employees
Average Revenue Per Firm
Average Employees Per Firm
Statistics Source: U.S. Census, AnythingResearch Market Analysis

Market Forecast[PREMIUM]

Market forecasts show the long term industry outlook and future growth trends. The following five-year demand forecast projects both short-term and long-term trends.

market forecast

Forecast / Industry Outlook 2017 2018 2019 2020 2021 2022
Market Forecast ($ millions)
Projected Industry Growth Rate (%)
Source: AnythingResearch Economic Analysis

Product & Services Breakdown

Research products and services in the Travel Arrangement & Reservation Services industry generating sales. Note that products are broken into categories with different levels of classification.

Product DescriptionNumber of Companies Sales ($ millions) Percent of Total Sales

Industry Total

Trip Planning Services

Arranging, Assembling, And Marketing Pre-Packaged Tours

Arranging, Assembling, And Marketing Pre-Packaged Tours - International Travel

Arranging, Assembling, And Marketing Pre-Packaged Tours - Domestic Travel

Assembling, Organizing, And Reserving Customized Group Tour Packages

Assembling, Organizing, And Reserving Customized Group Tour Packages - International Travel

Assembling, Organizing, And Reserving Customized Group Tour Packages - Domestic Travel

Convention Planning And Assistance Services

Visitor Information And Sightseeing Tour Services

Convention Support Services

Automobile Club Services

Condominium Time-Share Exchange Services

Travel Insurance Services

Other Travel Related Services

Commissions And Fees For Reservation And Travel Services

Airline Seats - International Travel

Airline Seats - Domestic Travel

Rail Seats

Vehicle Rental

Cruises - More Than One Day

Lodging - Domestic

Lodging - International

Packaged Tours - Domestic

Packaged Tours - International

Event Tickets

Computerized Reservation System Services

Other Reservation Services

All Other Receipts

All Other Operating Receipts

U.S. Geographic Distribution: Revenue Statistics by State

Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.

U.S. map of Travel Arrangement & Reservation Services by state

Income Statement (Average Financial Metrics)

Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.

Industry AveragePercent of Sales
(Industry Benchmark)
Total Revenue

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Operating Revenue
Cost of Goods Sold
Gross Profit

Operating Expenses
Pension, profit sharing plans, stock, annuity
Rent paid on business property
Charitable Contributions
Domestic production activities deduction
Compensation of officers
Salaries and wages
Employee benefit programs
Taxes and Licenses
Bad Debts
Other Operating Expenses
Total Operating Expenses
Operating Income
Non-Operating Income
EBIT (Earnings Before Interest and Taxes)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit
Source: AnythingResearch Analysis of U.S. federal statistics

Financial Ratio Analysis

Financial ratio information can be used to benchmark how a Travel Arrangement & Reservation Services company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.

Profitability & Valuation RatiosIndustry Average
Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Travel Arrangement & Reservation Services industry is performing.
Profit Margin
Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues.
Return on Equity (ROE)
Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings).
Return on Assets (ROA)
Return on Assets (ROA) is net income relative to total assets. The market research on Travel Arrangement & Reservation Services measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets.

Liquidity RatiosIndustry Average
Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability.
Current Ratio
Measures a firm's ability to pay its debts over the next 12 months.
Quick Ratio (Acid Test)
Calculates liquid assets relative to liabilities, excluding inventories.

Efficiency Ratios - Key Performance IndicatorsIndustry Average
Measure how quickly products and services sell, and effectively collections policies are implemented.
Receivables Turnover Ratio
If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections.
Average Collection Period
Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover
Inventory Turnover
A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort.
Fixed-Asset Turnover
Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue.

Compensation & Salary Surveys for Employees

Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.

TitlePercent of WorkforceBottom Quartile Average (Median) SalaryUpper Quartile
Management Occupations 6%

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Chief Executives0%
General and Operations Managers3%
Business and Financial Operations Occupations 5%
Sales and Related Occupations 43%
Sales Representatives, Services 36%
Travel Agents 31%
Travel Agents 31%
Office and Administrative Support Occupations 34%
Information and Record Clerks 22%
Customer Service Representatives 10%
Customer Service Representatives 10%
Reservation and Transportation Ticket Agents and Travel Clerks 10%
Reservation and Transportation Ticket Agents and Travel Clerks 10%
Source: Bureau of Labor Statistics

Travel Arrangement & Reservation Services Industry Market Share [PREMIUM]

Largest companies in the industry and related industries, with private company revenue estimates.

CompanyAddressRevenue Estimate

Innovation News

  • Adtrav trademarks "BEYOND BUSINESS TRAVEL" - Providing travel management services; Providing business and commercial information in the field of business travel management and the business travel industry - 01/07/2018
  • San Francisco Exchange trademarks "LIFE IS GOOD... ARE YOU LIVING IT?" - Travel agency services - 01/05/2018
  • World Projects trademarks "WP WORLD PROJECTS" - Arranging and conducting of travel tours pertaining to musical events; production of music festivals - 12/22/2017
  • Expedia patents Sparse Tree Data Structure For Selective Retrieval Of Database Records - 10/26/2017
  • Groupize raises $2 million in funding. - 05/09/2017
  • Lola Travel raises $20 million in funding. - 01/09/2017
  • Opentable patents Method And Apparatus For Quickly Evaluating Entities - 03/17/2016
  • Travel Equity Partners raises $15 million in funding. - 09/28/2015
  • patents Systems And Methods For Improved Access To An Attraction - 12/04/2014

  • Top Innovators

    CompanyInnovation Score
    Travel Leaders Group

    Additional companies, details and innovation scoring in the full report.

    Latest Industry News

    • Pongal special reservation counters remain shut - Special reservation counters scheduled to open on Tuesday were shut ... it is imperative for the government must sought an alternative for affordable travel,” said a commuter, M. Aswin. Moreover, the strike has also increased passengers’ concerns ... (01/09/2018)
    • Stats: Economy Adds 1,200 Travel Booking Jobs in December - According to the BLS, the “travel arrangement and reservation services” sector added 1,200 jobs in December. That follows a two-month decline that saw such jobs fall by 900 in November and 1,000 in October. Overall, the sector added 1,900 travel ... (01/05/2018)
    • 10 tips for more efficient business travel - On top of that, you can take more time and compare your options before making reservations ... jet card program also includes additional services, including a concierge to handle all of your travel arrangements for you. When you do have to travel on ... (01/03/2018)
    • Pricing outside the room reservation - changing the way business users and consumers make travel arrangements. Hotels have worked hard for years to optimize their room costs and service offerings to attract customers, but is there more they could do? With ancillary purchases representing an ... (01/03/2018)
    • Travel Trouble: Holland America changed its schedule and left me high and dry - Wanting to visit Chile for a few days before embarking, we made non-reimbursable hotel reservations in both Santiago, where our flight from the U.S. arrives three days before sailing day, and Valparaiso. Both we and our travel agent have contacted Holland ... (12/12/2017)
    • General Election 2017: Travel arrangements for Maltese abroad - Travel arrangements are ... tickets on its regular scheduled services at a charge of €90, inclusive of taxes and other charges, to persons who are eligible to vote in Malta at the forthcoming general election. Reservations may be made at the Air Malta ... (05/04/2017)
    • Reservation Services International Warns Consumers of Travel Scams - The best strategy for making sure vacation funds go as far as possible is making travel arrangements through trustworthy sources. For three decades, Reservation Services International has provided quality Leisure Lifestyle and Travel Benefits Programs for ... (09/12/2013)
    • Avis and Tripit team up to supercharge car rental reservations - Now, anyone who connects their Avis and TripIt accounts can access their trip itineraries and make an Avis reservation ... having their rental car arrangements directly connected with their other travel plans.” The Avis service for TripIt members builds ... (10/06/2011)
    • Travel agents take on Internet reservations - Some online services don't offer every available ... flights to Los Angeles International. The reason travel agents can get a quicker response is that they have dedicated lines tied in to existing reservation systems. Many of the major air carriers are ... (09/03/1997)
    • Airline Reservation Systems Fly High - Decades of dramatic growth in the airline industry, however, have greatly changed that tabulation system for reservations. Today, thanks to computerized reservation systems, travel agents and consumers instantly can book travel arrangements by hitting a ... (10/02/1994)

    Government Contracts

    In 2016, the federal government spent a total of $111,059,190 on Travel Arrangement & Reservation Services. It has awarded 1,514 contracts to 94 companies, with an average value of $1,181,481 per company.   

    Top government vendors:

    CompanyFederal ContractsTotal Award Amount

    Growth Opportunities / Competitive Threats

    Companies in other industries may also sell similar products. Since there is an overlap in the customer base, there may be an opportunity for companies in Travel Arrangement & Reservation Services to sell additional products/services offered by these adjacent industries. Alternatively, these industries may identify further products in this industry to target. Products most at risk are those with the highest profit margins and lowest barriers to entry.

    The following industries are competing channels for sales of similar products/services.

    Reservation & Travel Services
    Competing IndustrySales Relative to Travel Arrangement & Reservation ServicesOpportunity/Threat
    Travel Agencies Competing industry
    Computerized Reservation Systems & Travel Assistance Services Competing industry

    Sales from other industries of Reservation & Travel Services are less than those from Travel Arrangement & Reservation Services. This may mean that other channels are a competitive risk of increasing their Reservation & Travel Services sales, taking market share from this industry.
    Reservation & Travel Services Product Sales Report

    Reservation And Travel Services - Packaged Tours
    Competing IndustrySales Relative to Travel Arrangement & Reservation ServicesOpportunity/Threat
    Travel Agencies Competing industry
    Computerized Reservation Systems & Travel Assistance Services Competing industry
    Tour Operators Competing industry

    Sales from other industries of Reservation And Travel Services - Packaged Tours are less than those from Travel Arrangement & Reservation Services. This may mean that other channels are a competitive risk of increasing their Reservation And Travel Services - Packaged Tours sales, taking market share from this industry.
    Reservation And Travel Services - Packaged Tours Product Sales Report