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2024 U.S. Industry Statistics & Market Forecast - Administrative Support Services


Market Size & Industry Statistics

The total U.S. industry market size for Administrative Support Services: Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders. In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.

Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.

Charts and graphs can be copied to Microsoft Word and Powerpoint presentations.

Statistics        2019        2020        2021        2022        2023
Market Size
(Total Sales/Revenue)


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Total Firms
Total Employees
Average Revenue Per Firm
Average Employees Per Firm
Average Revenue Per Employee
Statistics Source: U.S. Census, AnythingResearch Analysis of Federal Data



Market Forecast

Market forecasts show the long term industry outlook and future growth trends. The following extended five-year forecast projects both short-term and long-term trends.





Forecast / Industry Outlook 2024 2025 2026 2027 2028
Market Forecast ($ millions)
Projected Industry Growth Rate (%)
Source: AnythingResearch Economic Analysis

Industry Insights

The administrative and support services industry encompasses a wide range of activities, from clerical work to facility management and technological support. As the global economy continues to evolve, so do the industry’s key trends.

One of the most pressing trends is the shift towards a remote workforce. With technological advancements and the rise of the gig economy, companies are increasingly willing to outsource administrative tasks and hire remote workers to save on office space and reduce costs. This poses significant challenges for managers and HR professionals who must effectively manage remote teams while ensuring communication and productivity remain high.

Another trend is the growing emphasis on sustainability and environmentally friendly practices. This includes the use of energy-efficient lighting and HVAC systems, as well as more sustainable procurement practices. Companies are also encouraging employees to adopt eco-friendly practices such as using reusable water bottles and paperless workflows.

The industry is also experiencing a shift towards a more data-driven approach to decision-making. By utilizing data analytics, companies are able to identify areas of improvement and streamline processes for greater efficiency. This trend is also leading to an increased demand for professionals with technology expertise as companies invest in new software and systems.

Lastly, the industry is seeing a greater focus on diversity, equity, and inclusion. Companies are recognizing the benefits of having a diverse and inclusive workforce, and are taking steps to attract and retain a wider range of talent through targeted recruitment efforts and employee resource groups. This trend is driving the need for cultural competency training and ongoing education for managers and employees.



Product & Services Breakdown

Research products and services in the Administrative Support Services industry generating sales. Note that products are broken into categories with different levels of classification.

Product DescriptionNumber of Companies Sales ($ millions) Percent of Total Sales

Industry Total

Medical Case Management Services

Permanent (Direct Employee) Placement Services

Independent Contractor Placement Services

Executive Search Services

Temporary Staffing Services

Temporary Staffing-To-Permanent Placement Services

Management And Coordination Of Temporary Help (Program Management At Client's Location)

Payrolling Services (Long Term Staffing)

Employee Leasing Services

Human Resource Consulting Services

Document Preparation Services (Include Editing, Proofreading, Layout, Desktop Publishing.)

Typing Services (Include Transcription Services.)

Document Finishing Services (Include Binding, Mounting, Laminating, Folding.)

Copying And Reproduction Services

Stenographic Services (Include Court Reporting Services.)

Telemarketing Services

Telephone Answering And Messaging Services, Including Contact/Call Center Services

Postal And Shipping Services And Mailbox Rentals

Mail Presorting Services And Address Barcoding

Packaging And Labeling Services

Collection Services And Debt Recovery

Repossession And Collateral Recovery Services

Credit Rating Services (Include Credit Investigation Services, Reporting Bureaus, And Credit Agencies.)

Fundraising Organization Services (On A Contract Or Fee Basis For Clients, Individuals, Or Organizations)

Distance Conferencing Services

Investigation Services, Including Personal Background Checks

Trip Planning Services

Arranging, Assembling, And Marketing Pre-Packaged Tours

Assembling, Organizing, And Reserving Customized Group Tour Packages

Convention Planning And Assistance Services

Visitor Information And Sightseeing Tour Services

Convention Support Services

Automobile Club Services

Condominium Time-Share Exchange Services

Other Travel Related Services

Commissions And Fees For Reservation And Travel Services

Security Guard And Patrol Services

Bodyguard Services

Armored Car Services

Building Security System Services (With Monitoring)

Building Security System And Lock Installation, Including Repair Services (Without Monitoring)

Key Duplication Services

Security Consulting Services

Security Training Services

Cash Handling And Management Services For Business

Pest Extermination And Control Services

Residential Interior Cleaning Services

Commercial Cleaning Services

Exterior Window Cleaning Services

Building Exterior Cleaning Services

Damage Restoration Cleaning Services

Hard Surface Floor Care Services

Carpet, Rug, And Upholstery Cleaning Services

Other Cleaning Services For Buildings And Dwellings

Residential Landscaping Services

Commercial Landscaping Services

Landscape Architectural And Design Services

Landscape Construction Services

Office Administrative Services

Facilities Support Services

Construction Management Services

Correctional Facilities Operation

Property Management Services (I.E., Real Estate)

Project Management Services

Scientific/Technical Consulting

Non-Hazardous Waste And Recyclable Material Subcontracted Collection Services

Printing Services

Convention And Trade Show Organization Services

Bookkeeping And Compilation Services

Payroll Accounting Services

It Infrastructure And Network Management Services

Public Relations Services

Strategic Management Consulting And Implementation Services

Financial Management Consulting And Implementation Services

Marketing Management Consulting And Implementation Services

Human Resources Management Consulting And Implementation Services

Operations And Supply Chain Management Consulting And Implementation Services

Other Management Services

Resale Of Merchandise

All Other Receipts



U.S. Geographic Distribution: Revenue Statistics by State

Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.

U.S. map by state

Income Statement (Average Financial Metrics)

Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.

Industry AveragePercent of Sales
(Industry Benchmark)
Total Revenue

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Operating Revenue
Cost of Goods Sold
Gross Profit

Operating Expenses
Pension, profit sharing plans, stock, annuity
Repairs
Rent paid on business property
Charitable Contributions
Depletion
Domestic production activities deduction
Advertising
Compensation of officers
Salaries and wages
Employee benefit programs
Taxes and Licenses
Bad Debts
Depreciation
Amortization
Other Operating Expenses
Total Operating Expenses
Operating Income
Non-Operating Income
EBIT (Earnings Before Interest and Taxes)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit
Net Income
 
Source: AnythingResearch Analysis of U.S. federal statistics




Financial Ratio Analysis

Financial ratio information can be used to benchmark how a Administrative Support Services company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.

Profitability & Valuation RatiosIndustry Average
Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Administrative Support Services industry is performing.
Profit Margin
Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues.
Return on Equity (ROE)
Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings).
Return on Assets (ROA)
Return on Assets (ROA) is net income relative to total assets. The market research on Administrative Support Services measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets.


Liquidity RatiosIndustry Average
Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability.
Current Ratio
Measures a firm's ability to pay its debts over the next 12 months.
Quick Ratio (Acid Test)
Calculates liquid assets relative to liabilities, excluding inventories.


Efficiency Ratios - Key Performance IndicatorsIndustry Average
Measure how quickly products and services sell, and effectively collections policies are implemented.
Receivables Turnover Ratio
If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections.
Average Collection Period
Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover
Inventory Turnover
A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort.
Fixed-Asset Turnover
Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue.



Compensation & Salary Surveys for Employees

Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.

TitlePercent of WorkforceBottom Quartile Average (Median) SalaryUpper Quartile
Management Occupations 4%

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Top Executives 8%
Chief Executives0%
General and Operations Managers 7%
General and Operations Managers2%
Operations Specialties Managers 6%
Business and Financial Operations Occupations 7%
Business Operations Specialists 6%
Computer and Mathematical Occupations 7%
Computer Occupations 7%
Healthcare Practitioners and Technical Occupations 5%
Protective Service Occupations 9%
Firefighting and Prevention Workers 6%
Firefighters 6%
Firefighters 6%
Law Enforcement Workers 9%
Bailiffs, Correctional Officers, and Jailers 9%
Correctional Officers and Jailers 9%
Other Protective Service Workers 9%
Security Guards and Gambling Surveillance Officers 8%
Security Guards 8%
Miscellaneous Protective Service Workers 11%
Crossing Guards and Flaggers 11%
Building and Grounds Cleaning and Maintenance Occupations 22%
Supervisors of Building and Grounds Cleaning and Maintenance Workers 7%
First-Line Supervisors of Building and Grounds Cleaning and Maintenance Workers 7%
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers 9%
Building Cleaning and Pest Control Workers 13%
Building Cleaning Workers 12%
Janitors and Cleaners, Except Maids and Housekeeping Cleaners 11%
Pest Control Workers 61%
Pest Control Workers 61%
Grounds Maintenance Workers 7%
Grounds Maintenance Workers 7%
Landscaping and Groundskeeping Workers 6%
Personal Care and Service Occupations 6%
Sales and Related Occupations 17%
Sales Representatives, Services 29%
Travel Agents 24%
Travel Agents 24%
Miscellaneous Sales Representatives, Services 8%
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel 8%
Other Sales and Related Workers 8%
Telemarketers 8%
Telemarketers 8%
Office and Administrative Support Occupations 17%
Financial Clerks 10%
Bill and Account Collectors 7%
Bill and Account Collectors 7%
Bookkeeping, Accounting, and Auditing Clerks 5%
Bookkeeping, Accounting, and Auditing Clerks 5%
Information and Record Clerks 7%
Customer Service Representatives 6%
Customer Service Representatives 6%
Reservation and Transportation Ticket Agents and Travel Clerks 10%
Reservation and Transportation Ticket Agents and Travel Clerks 10%
Secretaries and Administrative Assistants 6%
Secretaries and Administrative Assistants 6%
Other Office and Administrative Support Workers 6%
Office Clerks, General 6%
Office Clerks, General 6%
Installation, Maintenance, and Repair Occupations 12%
Electrical and Electronic Equipment Mechanics, Installers, and Repairers 5%
Miscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers 5%
Security and Fire Alarm Systems Installers 5%
Other Installation, Maintenance, and Repair Occupations 9%
Maintenance and Repair Workers, General 6%
Maintenance and Repair Workers, General 6%
Miscellaneous Installation, Maintenance, and Repair Workers 8%
Locksmiths and Safe Repairers 7%
Production Occupations 8%
Assemblers and Fabricators 7%
Miscellaneous Assemblers and Fabricators 6%
Other Production Occupations 6%
Transportation and Material Moving Occupations 12%
Material Moving Workers 11%
Laborers and Material Movers 10%
Laborers and Freight, Stock, and Material Movers, Hand 7%
Source: Bureau of Labor Statistics


Administrative Support Services Competitor Landscape & Key Companies [PREMIUM]

The most influential companies in the Administrative Support Services industry and adjacent industries either have large market share or are developing new business models and methods that could disrupt the status quo. We look at leading and emerging companies in the Administrative Support Services industry and adjacent sectors:

Market Leaders:
Direct Competitors

Companies with the largest market share, focused in this industry
Market leaders:
Diversified Competitors

Largest companies that have diversified operations in this and other industries
Innovators:
Direct Competitors

Innovative, Emerging, and Disruptive Companies that may influence the future direction of the industry.
Innovators:
Diversified Competitors

Innovators and Disruptors in adjacent industries that may also affect the Administrative Support Services industry.
Source:
IncFact




Innovation News



Recent Federal Contracts for Administrative Support Services

  • Feb 27, 2024: X-CLEAN CORP (Homestead, FL) awarded $8,773
  • Feb 27, 2024: TEXAS LAWN INVESTMENTS, LLC (Grand Prairie, TX) awarded $72,154
  • Feb 27, 2024: CULPEPPER AND ASSOC SECURITY SERVICES INCORPORATED (Atlanta, GA) awarded $53,707
  • Feb 27, 2024: HESPEROS, INC (Orlando, FL) awarded $32,235
  • Feb 27, 2024: COMPLETE AGRICULTURAL GROUNDS SERVICES LLC (Orange Beach, AL) awarded $114,000
  • Feb 27, 2024: LESTER PARSONS (Christiansted, VI) awarded $13,201




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