Standard Report | Premium Report | |
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Current State of the Industry | ||
Market Size (industry trends) | ||
Market Forecast (5-year projection) | ||
Products/Services Breakdown | ||
Revenue per State | ||
Financial Metrics | ||
Salary & Compensation Statistics | ||
Public Company Information | ||
Key Private Companies | ||
Government Vendors | ||
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2024 U.S. Industry Statistics & Market Forecast - Administrative Support Services
Market Size & Industry Statistics
The total U.S. industry market size for Administrative Support Services:
Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders.
In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.
Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.
Statistics | 2019 2020 2021 2022 2023 | |
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Market Size (Total Sales/Revenue) |
Order at top of page | |
Total Firms | ||
Total Employees | ||
Average Revenue Per Firm | ||
Average Employees Per Firm | ||
Average Revenue Per Employee |
Market Forecast
Market forecasts show the long term industry outlook and future growth trends. The following extended five-year forecast projects both short-term and long-term trends.
Forecast / Industry Outlook | 2024 | 2025 | 2026 | 2027 | 2028 | |
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Market Forecast ($ millions) | ||||||
Projected Industry Growth Rate (%) |
Industry Insights
The administrative and support services industry encompasses a wide range of activities, from clerical work to facility management and technological support. As the global economy continues to evolve, so do the industry’s key trends.One of the most pressing trends is the shift towards a remote workforce. With technological advancements and the rise of the gig economy, companies are increasingly willing to outsource administrative tasks and hire remote workers to save on office space and reduce costs. This poses significant challenges for managers and HR professionals who must effectively manage remote teams while ensuring communication and productivity remain high.
Another trend is the growing emphasis on sustainability and environmentally friendly practices. This includes the use of energy-efficient lighting and HVAC systems, as well as more sustainable procurement practices. Companies are also encouraging employees to adopt eco-friendly practices such as using reusable water bottles and paperless workflows.
The industry is also experiencing a shift towards a more data-driven approach to decision-making. By utilizing data analytics, companies are able to identify areas of improvement and streamline processes for greater efficiency. This trend is also leading to an increased demand for professionals with technology expertise as companies invest in new software and systems.
Lastly, the industry is seeing a greater focus on diversity, equity, and inclusion. Companies are recognizing the benefits of having a diverse and inclusive workforce, and are taking steps to attract and retain a wider range of talent through targeted recruitment efforts and employee resource groups. This trend is driving the need for cultural competency training and ongoing education for managers and employees.
Product & Services Breakdown
Research products and services in the Administrative Support Services industry generating sales. Note that products are broken into categories with different levels of classification.Product Description | Number of Companies | Sales ($ millions) | Percent of Total Sales |
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Industry Total |
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Medical Case Management Services |
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Permanent (Direct Employee) Placement Services |
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Independent Contractor Placement Services |
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Executive Search Services |
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Temporary Staffing Services |
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Temporary Staffing-To-Permanent Placement Services |
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Management And Coordination Of Temporary Help (Program Management At Client's Location) |
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Payrolling Services (Long Term Staffing) |
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Employee Leasing Services |
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Human Resource Consulting Services |
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Document Preparation Services (Include Editing, Proofreading, Layout, Desktop Publishing.) |
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Typing Services (Include Transcription Services.) |
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Document Finishing Services (Include Binding, Mounting, Laminating, Folding.) |
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Copying And Reproduction Services |
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Stenographic Services (Include Court Reporting Services.) |
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Telemarketing Services |
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Telephone Answering And Messaging Services, Including Contact/Call Center Services |
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Postal And Shipping Services And Mailbox Rentals |
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Mail Presorting Services And Address Barcoding |
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Packaging And Labeling Services |
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Collection Services And Debt Recovery |
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Repossession And Collateral Recovery Services |
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Credit Rating Services (Include Credit Investigation Services, Reporting Bureaus, And Credit Agencies.) |
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Fundraising Organization Services (On A Contract Or Fee Basis For Clients, Individuals, Or Organizations) |
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Distance Conferencing Services |
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Investigation Services, Including Personal Background Checks |
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Trip Planning Services |
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Arranging, Assembling, And Marketing Pre-Packaged Tours |
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Assembling, Organizing, And Reserving Customized Group Tour Packages |
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Convention Planning And Assistance Services |
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Visitor Information And Sightseeing Tour Services |
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Convention Support Services |
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Automobile Club Services |
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Condominium Time-Share Exchange Services |
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Other Travel Related Services |
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Commissions And Fees For Reservation And Travel Services |
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Security Guard And Patrol Services |
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Bodyguard Services |
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Armored Car Services |
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Building Security System Services (With Monitoring) |
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Building Security System And Lock Installation, Including Repair Services (Without Monitoring) |
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Key Duplication Services |
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Security Consulting Services |
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Security Training Services |
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Cash Handling And Management Services For Business |
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Pest Extermination And Control Services |
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Residential Interior Cleaning Services |
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Commercial Cleaning Services |
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Exterior Window Cleaning Services |
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Building Exterior Cleaning Services |
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Damage Restoration Cleaning Services |
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Hard Surface Floor Care Services |
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Carpet, Rug, And Upholstery Cleaning Services |
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Other Cleaning Services For Buildings And Dwellings |
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Residential Landscaping Services |
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Commercial Landscaping Services |
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Landscape Architectural And Design Services |
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Landscape Construction Services |
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Office Administrative Services |
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Facilities Support Services |
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Construction Management Services |
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Correctional Facilities Operation |
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Property Management Services (I.E., Real Estate) |
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Project Management Services |
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Scientific/Technical Consulting |
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Non-Hazardous Waste And Recyclable Material Subcontracted Collection Services |
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Printing Services |
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Convention And Trade Show Organization Services |
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Bookkeeping And Compilation Services |
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Payroll Accounting Services |
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It Infrastructure And Network Management Services |
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Public Relations Services |
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Strategic Management Consulting And Implementation Services |
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Financial Management Consulting And Implementation Services |
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Marketing Management Consulting And Implementation Services |
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Human Resources Management Consulting And Implementation Services |
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Operations And Supply Chain Management Consulting And Implementation Services |
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Other Management Services |
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Resale Of Merchandise |
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All Other Receipts |
U.S. Geographic Distribution: Revenue Statistics by State
Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.Income Statement (Average Financial Metrics)
Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.Industry Average | Percent of Sales (Industry Benchmark) | |
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Total Revenue | Order at top of page |
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Operating Revenue | ||
Cost of Goods Sold | ||
Gross Profit | ||
Operating Expenses | ||
Pension, profit sharing plans, stock, annuity | ||
Repairs | ||
Rent paid on business property | ||
Charitable Contributions | ||
Depletion | ||
Domestic production activities deduction | ||
Advertising | ||
Compensation of officers | ||
Salaries and wages | ||
Employee benefit programs | ||
Taxes and Licenses | ||
Bad Debts | ||
Depreciation | ||
Amortization | ||
Other Operating Expenses | ||
Total Operating Expenses | ||
Operating Income | ||
Non-Operating Income | ||
EBIT (Earnings Before Interest and Taxes) | ||
Interest Expense | ||
Earnings Before Taxes | ||
Income Tax | ||
Net Profit Net Income | ||
Financial Ratio Analysis
Financial ratio information can be used to benchmark how a Administrative Support Services company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.Profitability & Valuation Ratios | Industry Average |
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Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Administrative Support Services industry is performing. | |
Profit Margin Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues. |
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Return on Equity (ROE) Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings). |
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Return on Assets (ROA) Return on Assets (ROA) is net income relative to total assets. The market research on Administrative Support Services measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets. |
Liquidity Ratios | Industry Average |
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Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability. | |
Current Ratio Measures a firm's ability to pay its debts over the next 12 months. |
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Quick Ratio (Acid Test) Calculates liquid assets relative to liabilities, excluding inventories. |
Efficiency Ratios - Key Performance Indicators | Industry Average |
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Measure how quickly products and services sell, and effectively collections policies are implemented. | |
Receivables Turnover Ratio If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections. |
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Average Collection Period Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover |
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Inventory Turnover A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort. |
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Fixed-Asset Turnover Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue. |
Compensation & Salary Surveys for Employees
Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.Title | Percent of Workforce | Bottom Quartile | Average (Median) Salary | Upper Quartile |
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Management Occupations | 4% | Order at top of page |
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Top Executives | 8% | |||
Chief Executives | 0% | |||
General and Operations Managers | 7% | |||
General and Operations Managers | 2% | |||
Operations Specialties Managers | 6% | |||
Business and Financial Operations Occupations | 7% | |||
Business Operations Specialists | 6% | |||
Computer and Mathematical Occupations | 7% | |||
Computer Occupations | 7% | |||
Healthcare Practitioners and Technical Occupations | 5% | |||
Protective Service Occupations | 9% | |||
Firefighting and Prevention Workers | 6% | |||
Firefighters | 6% | |||
Firefighters | 6% | |||
Law Enforcement Workers | 9% | |||
Bailiffs, Correctional Officers, and Jailers | 9% | |||
Correctional Officers and Jailers | 9% | |||
Other Protective Service Workers | 9% | |||
Security Guards and Gambling Surveillance Officers | 8% | |||
Security Guards | 8% | |||
Miscellaneous Protective Service Workers | 11% | |||
Crossing Guards and Flaggers | 11% | |||
Building and Grounds Cleaning and Maintenance Occupations | 22% | |||
Supervisors of Building and Grounds Cleaning and Maintenance Workers | 7% | |||
First-Line Supervisors of Building and Grounds Cleaning and Maintenance Workers | 7% | |||
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers | 9% | |||
Building Cleaning and Pest Control Workers | 13% | |||
Building Cleaning Workers | 12% | |||
Janitors and Cleaners, Except Maids and Housekeeping Cleaners | 11% | |||
Pest Control Workers | 61% | |||
Pest Control Workers | 61% | |||
Grounds Maintenance Workers | 7% | |||
Grounds Maintenance Workers | 7% | |||
Landscaping and Groundskeeping Workers | 6% | |||
Personal Care and Service Occupations | 6% | |||
Sales and Related Occupations | 17% | |||
Sales Representatives, Services | 29% | |||
Travel Agents | 24% | |||
Travel Agents | 24% | |||
Miscellaneous Sales Representatives, Services | 8% | |||
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel | 8% | |||
Other Sales and Related Workers | 8% | |||
Telemarketers | 8% | |||
Telemarketers | 8% | |||
Office and Administrative Support Occupations | 17% | |||
Financial Clerks | 10% | |||
Bill and Account Collectors | 7% | |||
Bill and Account Collectors | 7% | |||
Bookkeeping, Accounting, and Auditing Clerks | 5% | |||
Bookkeeping, Accounting, and Auditing Clerks | 5% | |||
Information and Record Clerks | 7% | |||
Customer Service Representatives | 6% | |||
Customer Service Representatives | 6% | |||
Reservation and Transportation Ticket Agents and Travel Clerks | 10% | |||
Reservation and Transportation Ticket Agents and Travel Clerks | 10% | |||
Secretaries and Administrative Assistants | 6% | |||
Secretaries and Administrative Assistants | 6% | |||
Other Office and Administrative Support Workers | 6% | |||
Office Clerks, General | 6% | |||
Office Clerks, General | 6% | |||
Installation, Maintenance, and Repair Occupations | 12% | |||
Electrical and Electronic Equipment Mechanics, Installers, and Repairers | 5% | |||
Miscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers | 5% | |||
Security and Fire Alarm Systems Installers | 5% | |||
Other Installation, Maintenance, and Repair Occupations | 9% | |||
Maintenance and Repair Workers, General | 6% | |||
Maintenance and Repair Workers, General | 6% | |||
Miscellaneous Installation, Maintenance, and Repair Workers | 8% | |||
Locksmiths and Safe Repairers | 7% | |||
Production Occupations | 8% | |||
Assemblers and Fabricators | 7% | |||
Miscellaneous Assemblers and Fabricators | 6% | |||
Other Production Occupations | 6% | |||
Transportation and Material Moving Occupations | 12% | |||
Material Moving Workers | 11% | |||
Laborers and Material Movers | 10% | |||
Laborers and Freight, Stock, and Material Movers, Hand | 7% |
Administrative Support Services Competitor Landscape & Key Companies [PREMIUM]
The most influential companies in the Administrative Support Services industry and adjacent industries either have large market share or are developing new business models and methods that could disrupt the status quo. We look at leading and emerging companies in the Administrative Support Services industry and adjacent sectors:Market Leaders: Direct Competitors Companies with the largest market share, focused in this industry |
Market leaders: Diversified Competitors Largest companies that have diversified operations in this and other industries |
Innovators: Direct Competitors Innovative, Emerging, and Disruptive Companies that may influence the future direction of the industry. |
Innovators: Diversified Competitors Innovators and Disruptors in adjacent industries that may also affect the Administrative Support Services industry. |
Innovation News
- Mar 12, 2024: Opolis raises $8 million in funding.
- Mar 07, 2024: Arrowhead Pharmaceuticals patents Integrin Ligands And Uses Thereof
- Feb 29, 2024: Revlogical patents System And Method For Controlling A Camera Based On Three-dimensional Location Data
- Feb 29, 2024: Rainbow Tree patents Fungicide Treatment For Foliar Disease
- Feb 22, 2024: Everon24 raises $78 million in funding.
- Feb 14, 2024: Nirrin Technologies raises $6 million in funding.
- Jan 31, 2024: Teamworx Security trademarks "MALWARE MONSTER" - Computer services
- Jan 31, 2024: Spark Point Fundraising trademarks "SPARK POINT" - Business consultation services to assist non-profit organizations in planning, managing, and conducting fundraising activities; Business services
- Jan 26, 2024: Chicago Hire trademarks "CHICAGO HIRE" - Employment agency services
Recent Federal Contracts for Administrative Support Services- Feb 27, 2024: X-CLEAN CORP (Homestead, FL) awarded $8,773
- Feb 27, 2024: TEXAS LAWN INVESTMENTS, LLC (Grand Prairie, TX) awarded $72,154
- Feb 27, 2024: CULPEPPER AND ASSOC SECURITY SERVICES INCORPORATED (Atlanta, GA) awarded $53,707
- Feb 27, 2024: HESPEROS, INC (Orlando, FL) awarded $32,235
- Feb 27, 2024: COMPLETE AGRICULTURAL GROUNDS SERVICES LLC (Orange Beach, AL) awarded $114,000
- Feb 27, 2024: LESTER PARSONS (Christiansted, VI) awarded $13,201
- Feb 27, 2024: X-CLEAN CORP (Homestead, FL) awarded $8,773
- Feb 27, 2024: TEXAS LAWN INVESTMENTS, LLC (Grand Prairie, TX) awarded $72,154
- Feb 27, 2024: CULPEPPER AND ASSOC SECURITY SERVICES INCORPORATED (Atlanta, GA) awarded $53,707
- Feb 27, 2024: HESPEROS, INC (Orlando, FL) awarded $32,235
- Feb 27, 2024: COMPLETE AGRICULTURAL GROUNDS SERVICES LLC (Orange Beach, AL) awarded $114,000
- Feb 27, 2024: LESTER PARSONS (Christiansted, VI) awarded $13,201