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2025 U.S. Industry Statistics & Market Forecast - Claims Adjusting
Market Size & Industry Statistics
The total U.S. industry market size for Claims Adjusting:
Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders.
In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.
Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.
| Statistics | 2020 2021 2022 2023 2024 | |
|---|---|---|
| Market Size (Total Sales/Revenue) |
Order at top of page | |
| Total Firms | ||
| Total Employees | ||
| Average Revenue Per Firm | ||
| Average Employees Per Firm | ||
| Average Revenue Per Employee | ||
Market Forecast
Market forecasts show the long term industry outlook and future growth trends. The following extended five-year forecast projects both short-term and long-term trends.
| Forecast / Industry Outlook | 2025 | 2026 | 2027 | 2028 | 2029 |
|---|---|---|---|---|---|
| Market Forecast ($ millions) | |||||
| Projected Industry Growth Rate (%) | |||||
Industry Insights
Major trends affect the Claims Adjusting industry include:- Increased use of artificial intelligence and automation
- Growing impact of climate change on claims frequency and complexity
- Enhanced focus on customer experience and expectations
- Rise of cyber insurance claims
- Integration of drones and aerial imagery for damage assessment
- Shift towards remote claims adjusting due to technological advances
- Increased regulatory scrutiny and compliance requirements
- Greater emphasis on fraud detection and prevention technologies
- Expansion of telematics use in auto insurance claims
- Growing importance of data privacy and security
Product & Services Breakdown
Research products and services in the Claims Adjusting industry generating sales. Note that products are broken into categories with different levels of classification.| Product Description | Number of Companies | Sales ($ millions) | Percent of Total Sales |
|---|---|---|---|
Industry Total |
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Claims Adjustment Services |
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U.S. Geographic Distribution: Revenue Statistics by State
Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.
Income Statement (Average Financial Metrics)
Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.| Industry Average | Percent of Sales (Industry Benchmark) |
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|---|---|---|
| Total Revenue | Order at top of page |
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| Operating Revenue | ||
| Cost of Goods Sold | ||
| Gross Profit | ||
Operating Expenses | ||
| Pension, profit sharing plans, stock, annuity | ||
| Repairs | ||
| Rent paid on business property | ||
| Charitable Contributions | ||
| Depletion | ||
| Domestic production activities deduction | ||
| Advertising | ||
| Compensation of officers | ||
| Salaries and wages | ||
| Employee benefit programs | ||
| Taxes and Licenses | ||
| Bad Debts | ||
| Depreciation | ||
| Amortization | ||
| Other Operating Expenses | ||
| Total Operating Expenses | ||
| Operating Income | ||
| Non-Operating Income | ||
| EBIT (Earnings Before Interest and Taxes) | ||
| Interest Expense | ||
| Earnings Before Taxes | ||
| Income Tax | ||
| Net Profit Net Income | ||
Financial Ratio Analysis
Financial ratio information can be used to benchmark how a Claims Adjusting company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.| Profitability & Valuation Ratios | Industry Average |
|---|---|
| Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Claims Adjusting industry is performing. | |
| Profit Margin Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues. |
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| Return on Equity (ROE) Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings). |
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| Return on Assets (ROA) Return on Assets (ROA) is net income relative to total assets. The market research on Claims Adjusting measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets. |
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| Liquidity Ratios | Industry Average |
|---|---|
| Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability. | |
| Current Ratio Measures a firm's ability to pay its debts over the next 12 months. |
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| Quick Ratio (Acid Test) Calculates liquid assets relative to liabilities, excluding inventories. |
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| Efficiency Ratios - Key Performance Indicators | Industry Average |
|---|---|
| Measure how quickly products and services sell, and effectively collections policies are implemented. | |
| Receivables Turnover Ratio If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections. |
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| Average Collection Period Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover |
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| Inventory Turnover A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort. |
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| Fixed-Asset Turnover Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue. |
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Compensation & Salary Surveys for Employees
Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.| Title | Percent of Workforce | Bottom Quartile | Average (Median) Salary | Upper Quartile |
|---|---|---|---|---|
| Management Occupations | 11% | Order at top of page |
||
| Chief Executives | 0% | |||
| General and Operations Managers | 5% | |||
| Business and Financial Operations Occupations | 32% | |||
| Business Operations Specialists | 26% | |||
| Claims Adjusters, Appraisers, Examiners, and Investigators | 16% | |||
| Claims Adjusters, Examiners, and Investigators | 16% | |||
| Financial Specialists | 6% | |||
| Computer and Mathematical Occupations | 9% | |||
| Computer Occupations | 7% | |||
| Sales and Related Occupations | 5% | |||
| Sales Representatives, Services | 5% | |||
| Office and Administrative Support Occupations | 36% | |||
| Information and Record Clerks | 13% | |||
| Customer Service Representatives | 12% | |||
| Customer Service Representatives | 12% | |||
| Other Office and Administrative Support Workers | 12% | |||
| Insurance Claims and Policy Processing Clerks | 9% | |||
| Insurance Claims and Policy Processing Clerks | 9% | |||
Claims Adjusting Competitor Landscape & Key Companies [PREMIUM]
The most influential companies in the Claims Adjusting industry and adjacent industries either have large market share or are developing new business models and methods that could disrupt the status quo. We look at leading and emerging companies in the Claims Adjusting industry and adjacent sectors:| Market Leaders: Direct Competitors Companies with the largest market share, focused in this industry |
Market leaders: Diversified Competitors Largest companies that have diversified operations in this and other industries |
| Innovators: Direct Competitors Innovative, Emerging, and Disruptive Companies that may influence the future direction of the industry. |
Innovators: Diversified Competitors Innovators and Disruptors in adjacent industries that may also affect the Claims Adjusting industry. |
Source:
Latest Industry News
- 10 “Common Sense” Repairs That Can Lead to Home Insurance Denial - If you are a homeowner, it could be tempting to hop on home repairs as soon as they arise. However, if your quick fix violates code or was poorly executed, it could impact your home insurance. It is extremely important to know what kinds of home repairs might land you in hot water with the (07/07/2025)
- Brooklyn Personal Injury Attorney Samantha Kucher Explains the Role of Insurance Adjusters - Brooklyn personal injury attorney Samantha Kucher has shed light on this critical topic in a new article, offering insight into how insurance adjusters influence the claims process. Samantha Kucher points out that while adjusters are tasked with resolving claims, (07/07/2025)
- Condon Claims Management Acquires Marine Claims Associates - Condon Claims Management, a leading claims management advisory firms, has acquired US-based Marine Claims Associates LLC.The (07/07/2025)
- Insurance claims and financial assistance can overwhelm wildfire victims. Here’s where to start - Wildfire devastation can be overwhelming but you don’t have to tackle it alone. Learn more about insurance claims and financial assistance. (07/03/2025)
- Agent vs. adjuster: What they do and why insurance has both roles - When you buy an insurance policy, your agent is the person who guides you through the process, explaining your coverage, helping you choose the right limits and answering your questions along the way. A sense of trust can form between a policyholder and their agent, especially if they’ve been with their agent for a long time. (07/01/2025)
- WA insurance commissioner moves to modernize claims standards after 20 years - VanTuyl also said that the claims-handling regulations have not been updated in nearly 20 years. As part of the process, the commissioner’s office will consider how other states have handled similar developments in claims oversight. “The goal, as always, is fairness and protection for consumers,” he said. (06/26/2025)
- In a dispute with your insurer? The options for getting more money are getting trickier - Going to court against an insurer in a damage claim dispute has gotten harder. New changes could decimate ranks of advocates for policyholders. (06/26/2025)
- PINE CLAIMS LAUNCHES TECH-ENABLED INDEPENDENT ADJUSTING FIRM DESIGNED FOR MODERN CARRIER NEEDS - Yahoo Finance - Pine Claims Solutions, Inc. ("Pine") today announced the launch of its independent adjusting firm focused on property field claims. Built by former carrier-side leadership, Pine merges automation ... (06/17/2025)
- Florida insurance adjuster sees 'absolute erosion of policies' as hurricane season nears - A new hurricane season is approaching, and so are new questions about homeowners insurance in Florida. WPTV looked at the situation from the adjuster's viewpoint. (05/26/2025)
- Peak Claims Group integrates Canopy Weather analytics - Peak Claims Group has integrated hyper-localised weather analytics provider Canopy Weather to enhance its proprietary Peak Triage platform. This move is aimed at refining the claims handling process with “data-driven” decision-making capabilities. (05/26/2025)
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