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2018 Market Analysis & Industry Outlook: Temp Agencies & Staffing Services

Overview of the U.S. Temp Agencies & Staffing Services Industry

This section provides answers to key questions about the industry:
  1. What is the total market size (industry revenue)?
  2. What is the industry outlook?
  3. Market Analysis: Is the market growing or declining, and how quickly?
  4. Are long-term forecasts positive or negative?
  5. What is the average company size in the industry?
  6. How many companies are in the industry?

Market Size & Industry Statistics

The total U.S. industry market size for Temp Agencies & Staffing Services: Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders. In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.

Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.

market size 2018
Charts and graphs can be copied to Microsoft Word and Powerpoint presentations.

Statistics 2012        2013        2014        2015        2016        2017
Market Size
(Total Sales/Revenue)

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Total Firms
Total Employees
Average Revenue Per Firm
Average Employees Per Firm
Statistics Source: U.S. Census, AnythingResearch Market Analysis

Market Forecast[PREMIUM]

Market forecasts show the long term industry outlook and future growth trends. The following five-year demand forecast projects both short-term and long-term trends.

market forecast

Forecast / Industry Outlook 2017 2018 2019 2020 2021 2022
Market Forecast ($ millions)
Projected Industry Growth Rate (%)
Source: AnythingResearch Economic Analysis

Product & Services Breakdown

Research products and services in the Temp Agencies & Staffing Services industry generating sales. Note that products are broken into categories with different levels of classification.

Product DescriptionNumber of Companies Sales ($ millions) Percent of Total Sales

Industry Total

Permanent (Direct Employee) Placement Services

Independent Contractor Placement Services

Temporary Staffing Services

Temporary Staffing - Office/Clerical And Administrative Support Staff

Temporary Staffing - Industrial/Trades Staff

Temporary Staffing - Health Care Staff

Temporary Staffing - Information Technology (It) Staff

Temporary Staffing - Engineering Staff

Temporary Staffing - Scientific Staff

Temporary Staffing - Accounting/Financial Staff

Temporary Staffing - Management (Including Executives) Staff

Temporary Staffing - Sales/Marketing Staff

Temporary Staffing - Legal Staff

Temporary Staffing - Other Professional Staff

Other Temporary Staffing Services

Temporary Staffing-To-Permanent Placement Services

Management And Coordination Of Temporary Help (Program Management At Client's Location)

Payrolling Services (Long Term Staffing)

Employee Leasing Services

Employee Leasing Services With Payroll, Benefit, And Human Resource Services

Other Management Services

All Other Receipts

All Other Operating Receipts

U.S. Geographic Distribution: Revenue Statistics by State

Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.

U.S. map of Temp Agencies & Staffing Services by state

Income Statement (Average Financial Metrics)

Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.

Industry AveragePercent of Sales
(Industry Benchmark)
Total Revenue

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Operating Revenue
Cost of Goods Sold
Gross Profit

Operating Expenses
Pension, profit sharing plans, stock, annuity
Rent paid on business property
Charitable Contributions
Domestic production activities deduction
Compensation of officers
Salaries and wages
Employee benefit programs
Taxes and Licenses
Bad Debts
Other Operating Expenses
Total Operating Expenses
Operating Income
Non-Operating Income
EBIT (Earnings Before Interest and Taxes)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit
Source: AnythingResearch Analysis of U.S. federal statistics

Financial Ratio Analysis

Financial ratio information can be used to benchmark how a Temp Agencies & Staffing Services company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.

Profitability & Valuation RatiosIndustry Average
Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Temp Agencies & Staffing Services industry is performing.
Profit Margin
Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues.
Return on Equity (ROE)
Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings).
Return on Assets (ROA)
Return on Assets (ROA) is net income relative to total assets. The market research on Temp Agencies & Staffing Services measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets.

Liquidity RatiosIndustry Average
Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability.
Current Ratio
Measures a firm's ability to pay its debts over the next 12 months.
Quick Ratio (Acid Test)
Calculates liquid assets relative to liabilities, excluding inventories.

Efficiency Ratios - Key Performance IndicatorsIndustry Average
Measure how quickly products and services sell, and effectively collections policies are implemented.
Receivables Turnover Ratio
If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections.
Average Collection Period
Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover
Inventory Turnover
A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort.
Fixed-Asset Turnover
Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue.

Compensation & Salary Surveys for Employees

Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.

TitlePercent of WorkforceBottom Quartile Average (Median) SalaryUpper Quartile
Management Occupations 2%

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Chief Executives0%
General and Operations Managers1%
Office and Administrative Support Occupations 21%
Information and Record Clerks 5%
Other Office and Administrative Support Workers 7%
Office Clerks, General 5%
Office Clerks, General 5%
Production Occupations 22%
Assemblers and Fabricators 9%
Miscellaneous Assemblers and Fabricators 8%
Team Assemblers 6%
Other Production Occupations 9%
Miscellaneous Production Workers 6%
Transportation and Material Moving Occupations 22%
Material Moving Workers 21%
Laborers and Material Movers, Hand 18%
Laborers and Freight, Stock, and Material Movers, Hand 14%
Source: Bureau of Labor Statistics

Temp Agencies & Staffing Services Industry Market Share [PREMIUM]

Largest companies in the industry and related industries, with private company revenue estimates.

CompanyAddressRevenue Estimate

Innovation News

  • Act 1 Group trademarks "ACTONE GROUP" - Business records management; Business services - 12/30/2017
  • Industrial Staffing Services trademarks "STAFFING THE UNIVERSE" - Employment hiring, recruiting, placement, staffing and career networking services - 10/27/2017

  • Top Innovators

    CompanyInnovation Score
    Robert Half International
    Act 1 Group

    Additional companies, details and innovation scoring in the full report.

    Latest Industry News

    • Exclusive: JobTech relaunches employment platform after temporary shutdown - The original service had trawled through job sites to find the best possible ... the Singapore government’s enterprise agency. (01/11/2018)
    • Govt to reactivate employment agency - She said the employment agency had been a dysfunctional department in Government. “We are trying to improve our department, the National Employment Services department. It is a Government’s employment agency but it has not been functioning. (01/11/2018)
    • City SOAR program boasts high employment rate - The other half of SOAR funds have gone to many different community agencies. For two years ... pre- and post-release planning and services with an 8.9 percent recidivism rate. The program has a 77 percent employment rate for participants in its case ... (01/11/2018)
    • Serving those who served: Jastrzemski announces satellite veterans service agency sites in 2018 - To make the program a success, Jastrzemski has reached out to other government agencies when possible, including the DMVs that fall under this office and Niagara County Employment & Training. E&T will play host to one of the veterans service agency ... (01/11/2018)
    • How an obscure SCOTUS employment ruling put the brakes on DACA rollback - DOL’s 2012 rule upended the agency’s decades-long policy of exempting service advisers from the Fair Labor Standards Act’s overtime requirements. The justices concluded, in an opinion written by Justice Anthony Kennedy, that federal agencies are free ... (01/10/2018)
    • State agencies collaborate to provide employment, training opportunities to SNAP recipients - To better serve the people of Kentucky, several agencies in the state government ... “It’s a natural fit for the DWI Office of Employment and Training and Kentucky Career Centers to begin providing this service to SNAP recipients, just as we do for ... (01/10/2018)
    • Staffing agency owner sentenced to prison for tax fraud - A Providence woman who ran temporary employment agencies was sentenced to two years in federal ... she did not report their wages to the Internal Revenue Service or the Commonwealth of Massachusetts, the statement said. In doing so, she evaded paying ... (01/10/2018)
    • Employment agency owner gets 2 years’ prison for tax scheme - ran several temporary staffing agencies that supplied agricultural workers in Massachusetts. It says she withheld federal taxes from the workers, but she never reported their wages to the Internal Revenue Service, and never paid the taxes. Prosecutors say ... (01/09/2018)
    • Hunt Ortmann Elevates JoLynn Pollard to ShareholderExperienced Lawyer to Head-up Firm’s Burgeoning Employment and Insurance Practices - In addition, the firm offers a host of complementary legal and business services aimed at assisting clients with employment and labor counseling, insurance, real estate and other commercial issues. For nearly five decades, Hunt Ortmann’s team – many of ... (01/08/2018)
    • Service First Staffing - Promote your business through our innovative Marketplace system! It's free to sign up! As published in the Rochester Post Bulletin. As published in the Rochester Post Bulletin. As published in the Rochester Post Bulletin. As published in the Rochester Post ... (12/08/2017)

    Government Contracts

    In 2016, the federal government spent a total of $810,426,599 on Temp Agencies & Staffing Services. It has awarded 13,877 contracts to 636 companies, with an average value of $1,274,256 per company.   

    Top government vendors:

    CompanyFederal ContractsTotal Award Amount

    Growth Opportunities / Competitive Threats

    Companies in other industries may also sell similar products. Since there is an overlap in the customer base, there may be an opportunity for companies in Temp Agencies & Staffing Services to sell additional products/services offered by these adjacent industries. Alternatively, these industries may identify further products in this industry to target. Products most at risk are those with the highest profit margins and lowest barriers to entry.

    The following industries are competing channels for sales of similar products/services.

    Temporary Staffing Services
    Competing IndustrySales Relative to Temp Agencies & Staffing ServicesOpportunity/Threat

    Sales from other industries of Temporary Staffing Services are less than those from Temp Agencies & Staffing Services. This may mean that other channels are a competitive risk of increasing their Temporary Staffing Services sales, taking market share from this industry.
    Temporary Staffing Services Product Sales Report

    Temporary Staffing - Information Technology (It)
    Competing IndustrySales Relative to Temp Agencies & Staffing ServicesOpportunity/Threat
    Custom Computer Programming & Software Development Services Competing industry
    Computer Systems Design Services Competing industry

    Sales from other industries of Temporary Staffing - Information Technology (It) are less than those from Temp Agencies & Staffing Services. This may mean that other channels are a competitive risk of increasing their Temporary Staffing - Information Technology (It) sales, taking market share from this industry.
    Temporary Staffing - Information Technology (It) Product Sales Report

    Permanent (Direct Employee) Placement Services
    Permanent (Direct Employee) Placement Services Product Sales Report

    Segments classified within this market research report

    This industry market research report includes companies whose primary business is any of the following:
    Labor (except farm) pools, Office supply pools, Manpower pools, Help supply services, Model supply services, Personnel (e.g., industrial, office) suppliers, Temporary employment services, Labor (except farm) contractors (i.e., personnel suppliers), Temporary staffing services, Office help supply services, Temporary help services, etc.

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