Industry Data & Market Research

2020 U.S. Industry Statistics & Market Research - Administrative & Support Services

Market Size & Industry Statistics

The total U.S. industry market size for Administrative & Support Services: Industry statistics cover all companies in the United States, both public and private, ranging in size from small businesses to market leaders. In addition to revenue, the industry market analysis shows information on employees, companies, and average firm size.

Investors, banks, and business executives use growth rates and industry trends to understand the market outlook and opportunity.

Administrative & Support Services market size 2020
Charts and graphs can be copied to Microsoft Word and Powerpoint presentations.

Statistics 2014        2015        2016        2017        2018        2019
Market Size
(Total Sales/Revenue)

Order at top of page
Total Firms
Total Employees
Average Revenue Per Firm
Average Employees Per Firm
Average Revenue Per Employee
Statistics Source: U.S. Census, AnythingResearch Analysis of Federal Data

Market Forecast

Market forecasts show the long term industry outlook and future growth trends. The following extended five-year / six-year demand forecast projects both short-term and long-term trends.

Forecast / Industry Outlook 2020 2021 2022 2023 2024 2025
Market Forecast ($ millions)
Projected Industry Growth Rate (%)
Source: AnythingResearch Economic Analysis

Product & Services Breakdown

Research products and services in the Administrative & Support Services industry generating sales. Note that products are broken into categories with different levels of classification.

Product DescriptionNumber of Companies Sales ($ millions) Percent of Total Sales

Industry Total

Medical Case Management Services

Permanent (Direct Employee) Placement Services

Independent Contractor Placement Services

Executive Search Services

Temporary Staffing Services

Temporary Staffing-To-Permanent Placement Services

Management And Coordination Of Temporary Help (Program Management At Client's Location)

Payrolling Services (Long Term Staffing)

Employee Leasing Services

Human Resource Consulting Services

Document Preparation Services (Include Editing, Proofreading, Layout, Desktop Publishing.)

Typing Services (Include Transcription Services.)

Document Finishing Services (Include Binding, Mounting, Laminating, Folding.)

Copying And Reproduction Services

Stenographic Services (Include Court Reporting Services.)

Telemarketing Services

Telephone Answering And Messaging Services, Including Contact/Call Center Services

Postal And Shipping Services And Mailbox Rentals

Mail Presorting Services And Address Barcoding

Packaging And Labeling Services

Collection Services And Debt Recovery

Repossession And Collateral Recovery Services

Credit Rating Services (Include Credit Investigation Services, Reporting Bureaus, And Credit Agencies.)

Fundraising Organization Services (On A Contract Or Fee Basis For Clients, Individuals, Or Organizations)

Distance Conferencing Services

Investigation Services, Including Personal Background Checks

Trip Planning Services

Arranging, Assembling, And Marketing Pre-Packaged Tours

Assembling, Organizing, And Reserving Customized Group Tour Packages

Convention Planning And Assistance Services

Visitor Information And Sightseeing Tour Services

Convention Support Services

Automobile Club Services

Condominium Time-Share Exchange Services

Other Travel Related Services

Commissions And Fees For Reservation And Travel Services

Security Guard And Patrol Services

Bodyguard Services

Armored Car Services

Building Security System Services (With Monitoring)

Building Security System And Lock Installation, Including Repair Services (Without Monitoring)

Key Duplication Services

Security Consulting Services

Security Training Services

Cash Handling And Management Services For Business

Pest Extermination And Control Services

Residential Interior Cleaning Services

Commercial Cleaning Services

Exterior Window Cleaning Services

Building Exterior Cleaning Services

Damage Restoration Cleaning Services

Hard Surface Floor Care Services

Carpet, Rug, And Upholstery Cleaning Services

Other Cleaning Services For Buildings And Dwellings

Residential Landscaping Services

Commercial Landscaping Services

Landscape Architectural And Design Services

Landscape Construction Services

Office Administrative Services

Facilities Support Services

Construction Management Services

Correctional Facilities Operation

Property Management Services (I.E., Real Estate)

Project Management Services

Scientific/Technical Consulting

Non-Hazardous Waste And Recyclable Material Subcontracted Collection Services

Printing Services

Convention And Trade Show Organization Services

Bookkeeping And Compilation Services

Payroll Accounting Services

It Infrastructure And Network Management Services

Public Relations Services

Strategic Management Consulting And Implementation Services

Financial Management Consulting And Implementation Services

Marketing Management Consulting And Implementation Services

Human Resources Management Consulting And Implementation Services

Operations And Supply Chain Management Consulting And Implementation Services

Other Management Services

Resale Of Merchandise

All Other Receipts

U.S. Geographic Distribution: Revenue Statistics by State

Market Size by State ($ millions) indicates how the industry's competition is distributed throughout the country. State-level information can identify areas with higher and lower industry market share than average.

U.S. map by state

Income Statement (Average Financial Metrics)

Financial metrics provide a snapshot view of a benchmark "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.

Industry AveragePercent of Sales
(Industry Benchmark)
Total Revenue

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Operating Revenue
Cost of Goods Sold
Gross Profit

Operating Expenses
Pension, profit sharing plans, stock, annuity
Rent paid on business property
Charitable Contributions
Domestic production activities deduction
Compensation of officers
Salaries and wages
Employee benefit programs
Taxes and Licenses
Bad Debts
Other Operating Expenses
Total Operating Expenses
Operating Income
Non-Operating Income
EBIT (Earnings Before Interest and Taxes)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit
Net Income
Source: AnythingResearch Analysis of U.S. federal statistics

Financial Ratio Analysis

Financial ratio information can be used to benchmark how a Administrative & Support Services company compares to its peers. Accounting statistics are calculated from the industry-average for income statements and balance sheets.

Profitability & Valuation RatiosIndustry Average
Company valuation can be measured based on the firm's own performance, as well as in comparison against its industry competitors. These metrics show how the average company in the Administrative & Support Services industry is performing.
Profit Margin
Gross Profit Margin, Operating Profit Margin, and Net Profit Margin. Show company earnings relative to revenues.
Return on Equity (ROE)
Return on Equity (ROE) is net income as a percentage of shareholders' equity. Shareholders' Equity is defined as the company's total assets minus total liabilities. ROE shows how much profits a company generates with the money shareholders invested (or with retained earnings).
Return on Assets (ROA)
Return on Assets (ROA) is net income relative to total assets. The market research on Administrative & Support Services measures how efficiently the company leverages its assets to generate profit. ROA is calculated as Net Income divided by Total Assets.

Liquidity RatiosIndustry Average
Bankers and suppliers use liquidity to determine creditworthiness and identify potential threats to a company's financial viability.
Current Ratio
Measures a firm's ability to pay its debts over the next 12 months.
Quick Ratio (Acid Test)
Calculates liquid assets relative to liabilities, excluding inventories.

Efficiency Ratios - Key Performance IndicatorsIndustry Average
Measure how quickly products and services sell, and effectively collections policies are implemented.
Receivables Turnover Ratio
If this number is low in your business when compared to the industry average in the research report, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections.
Average Collection Period
Based on the Receivables Turnover, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover
Inventory Turnover
A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort.
Fixed-Asset Turnover
Generally, higher is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue.

Compensation & Salary Surveys for Employees

Compensation statistics provides an accurate assessment of industry-specific jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.

TitlePercent of WorkforceBottom Quartile Average (Median) SalaryUpper Quartile
Management Occupations 3%

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Top Executives 6%
Chief Executives0%
General and Operations Managers 5%
General and Operations Managers2%
Business and Financial Operations Occupations 16%
Business Operations Specialists 11%
Financial Specialists 5%
Computer and Mathematical Occupations 7%
Computer Occupations 6%
Protective Service Occupations 9%
Law Enforcement Workers 13%
Bailiffs, Correctional Officers, and Jailers 13%
Correctional Officers and Jailers 13%
Other Protective Service Workers 8%
Security Guards and Gaming Surveillance Officers 8%
Security Guards 8%
Miscellaneous Protective Service Workers 5%
Food Preparation and Serving Related Occupations 5%
Building and Grounds Cleaning and Maintenance Occupations 22%
Supervisors of Building and Grounds Cleaning and Maintenance Workers 5%
First-Line Supervisors of Building and Grounds Cleaning and Maintenance Workers 5%
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers 7%
Building Cleaning and Pest Control Workers 13%
Building Cleaning Workers 13%
Janitors and Cleaners, Except Maids and Housekeeping Cleaners 11%
Maids and Housekeeping Cleaners 6%
Pest Control Workers 60%
Pest Control Workers 60%
Grounds Maintenance Workers 7%
Grounds Maintenance Workers 7%
Landscaping and Groundskeeping Workers 7%
Sales and Related Occupations 6%
Sales Representatives, Services 34%
Travel Agents 28%
Travel Agents 28%
Miscellaneous Sales Representatives, Services 8%
Sales Representatives, Services, All Other 8%
Other Sales and Related Workers 12%
Telemarketers 12%
Telemarketers 12%
Office and Administrative Support Occupations 21%
Financial Clerks 12%
Bill and Account Collectors 9%
Bill and Account Collectors 9%
Bookkeeping, Accounting, and Auditing Clerks 5%
Bookkeeping, Accounting, and Auditing Clerks 5%
Information and Record Clerks 7%
Customer Service Representatives 6%
Customer Service Representatives 6%
Reservation and Transportation Ticket Agents and Travel Clerks 13%
Reservation and Transportation Ticket Agents and Travel Clerks 13%
Material Recording, Scheduling, Dispatching, and Distributing Workers 14%
Weighers, Measurers, Checkers, and Samplers, Recordkeeping 6%
Weighers, Measurers, Checkers, and Samplers, Recordkeeping 6%
Secretaries and Administrative Assistants 7%
Secretaries and Administrative Assistants 7%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 6%
Other Office and Administrative Support Workers 10%
Office Clerks, General 7%
Office Clerks, General 7%
Installation, Maintenance, and Repair Occupations 10%
Electrical and Electronic Equipment Mechanics, Installers, and Repairers 30%
Miscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers 30%
Security and Fire Alarm Systems Installers 29%
Other Installation, Maintenance, and Repair Occupations 8%
Maintenance and Repair Workers, General 6%
Maintenance and Repair Workers, General 6%
Miscellaneous Installation, Maintenance, and Repair Workers 10%
Locksmiths and Safe Repairers 9%
Production Occupations 9%
Assemblers and Fabricators 7%
Miscellaneous Assemblers and Fabricators 6%
Assemblers and Fabricators, All Other, Including Team Assemblers 6%
Other Production Occupations 10%
Miscellaneous Production Workers 6%
Transportation and Material Moving Occupations 11%
Material Moving Workers 10%
Laborers and Material Movers, Hand 9%
Laborers and Freight, Stock, and Material Movers, Hand 7%
Source: Bureau of Labor Statistics

Administrative & Support Services Competitor Landscape & Key Companies [PREMIUM]

The most influential companies in the Administrative & Support Services industry and adjacent industries either have large market share or are developing new business models and methods that could disrupt the status quo. We look at leading and emerging companies in the Administrative & Support Services industry and adjacent sectors:

Market Leaders:
Direct Competitors

Companies with the largest market share, focused in this industry
Market leaders:
Diversified Competitors

Largest companies that have diversified operations in this and other industries
Direct Competitors

Innovative, Emerging, and Disruptive Companies that may influence the future direction of the industry.
Diversified Competitors

Innovators and Disruptors in adjacent industries that may also affect the Administrative & Support Services industry.

Government Contracts

In 2020, the federal government spent a total of $262,809,823,381 on Administrative & Support Services. It has awarded 45104 contracts to 9159 companies, with an average value of $28,694,161 per company.   

Most Recent Contracts Date Total Award Amount
31 North Main St
Brownsburg, IN
Nov 14, 2020$2,345
2025 Mail Service Ctr
Raleigh, NC
Nov 14, 2020$2,400
1 W Wilson St Rm 651
Madison, WI
Nov 14, 2020$3,340
2 Peachtree St Nw Fl 33
Atlanta, GA
Nov 14, 2020$12,380
1800 F St Nw
Washington, DC
Nov 14, 2020$1,214,333
309 S Front St Ste 309
Marquette, MI
Nov 13, 2020$40,366

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