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Business Support Services Industry Research
Research Contents
Market Size
Income Statement
Financial Ratios
Salaries Government Contracts Related Industries Geographic Distribution
Salaries Government Contracts Related Industries Geographic Distribution
Overview:
The report on the Business Support Services Industry gives information on the current state and trends across the U.S. Market research statistics show growth and changes affecting companies in the industry.
This industry group consists of companies engaged in performing activities that are ongoing routine business support functions that businesses and organizations traditionally do for themselves.
Market Size - Business Support Services
The five year growth rate for the Business Support Services industry is: x%| Metrics | 2003 2004 2005 2006 2007 2008 2009E | |
|---|---|---|
| Market Size |
Available Included with Instant Access Order at top of page | |
| Total Firms | ||
| Total Locations (Headquarters and Branches) | ||
| Total Employees | ||
| Average Revenue Per Firm | ||
| Average Employees Per Firm | ||
Income Statement (Average Financial Metrics) - Business Support Services
| Industry Average | Percent of Sales | |
|---|---|---|
| Total Revenue | AVAILABLE Included in Report Order at top of page |
|
| Operating Revenue | ||
| Cost of Goods Sold | ||
| Gross Profit | ||
Operating Expenses | ||
| Pension, profit sharing plans, stock, annuity | ||
| Repairs | ||
| Rent paid on business property | ||
| Charitable Contributions | ||
| Depletion | ||
| Domestic production activities deduction | ||
| Advertising | ||
| Compensation of officers | ||
| Salaries and wages | ||
| Employee benefit programs | ||
| Taxes and Licenses | ||
| Bad Debts | ||
| Depreciation | ||
| Amortization | ||
| Other Operating Expenses | ||
| Total Operating Expenses | ||
| Operating Income | ||
| Non-Operating Income | ||
| EBIT (Earnings Before Interest and Taxes) | ||
| Interest Expense | ||
| Earnings Before Taxes | ||
| Income Tax | ||
| Net Profit | ||
Financial Ratio Analysis - Business Support Services
Ratios allow you to compare how a business is performing against its peers in the Business Support Services industry.| Liquidity Ratios - Business Support Services Industry | Industry Average |
|---|---|
| Liquidity Ratios measure how liquid a business is. Bankers and suppliers may use these to determine creditworthiness and identify potential threats to a company's financial viability. | |
| Current Ratio Measures a firm's ability to pay its debts over the next 12 months. |
Included |
| Quick Ratio (Acid Test) Calculates liquid assets relative to liabilities, excluding inventories. |
Included |
| Efficiency Ratios - Business Support Services Industry | Industry Average |
|---|---|
| Efficiency Ratios measure how quickly products and services sell, and effectively collections policies are implemented. | |
| Receivables Turnover Ratio If this number is low compared to the industry average, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections. |
Included |
| Average Collection Period Based on the Receivables Turnover Ratio, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover Ratio |
Included |
| Inventory Turnover Ratio A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort. |
Included |
| Fixed-Asset Turnover Ratio Generally, a higher ratio is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue. |
Included |
Source: Analysis of IRS tax returns
Distribution of Employees by State
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Move mouse over states to see employment numbers
Note: Round numbers are estimates. Precise numbers are actuals.
Source: US Census
Salary Information for Employees Working in Business Support Services
| Title | Percent of Workforce | Bottom Quartile | Average (Median) | Upper Quartile |
|---|---|---|---|---|
| Management occupations | 4% | $57,020 | $83,310 | $122,080 |
| Chief executives | 0% | $106,900 | $0 | $0 |
| General and operations managers | 2% | $57,660 | $83,320 | $124,620 |
| Sales and related occupations | 26% | $17,300 | $21,000 | $28,400 |
| Telemarketers | 19% | $16,770 | $19,640 | $24,010 |
| Office and administrative support occupations | 57% | $20,290 | $24,770 | $31,470 |
| Bill and account collectors | 13% | $22,020 | $26,820 | $32,820 |
| Customer service representatives | 19% | $19,180 | $22,910 | $28,190 |
Government Contracts Related to Business Support Services
In 2008, the federal government spent a total of $772,398,216 on Business Support Services. It has awarded 5,933 contracts to 1,297 companies, with an average value of $595,527 per company.Related Companies
| Company | Address | Key Contact |
|---|---|---|
| AFNI, INC | 404 Brock Dr, Bloomington, IL 61700 | Ronald Greene |
| AEGIS COMMUNICATIONS GROUP, INC. | 8201 Ridgepoint Dr, Irving, TX 75060 | Mary Mullen |
| ACS LIVEBRIDGE, INC. | 7303 Se Lake Rd, Portland, OR 97270 | Ty Gaston |
| ACCENT MARKETING SERVICES, LLC | 400 Missouri Ave Ste 107, Jeffersonville, IN 47130 | Laura Carpenter |
| WILLIAMS LEA INC. | 233 S Wacker Dr Ste 4850, Chicago, IL 60610 | Jared Bottarini |
| CHARTONE, INC. | 47 Main St, Waterville, ME 49016 | Steve Bosse |
| ALPINE ACCESS, INC. | 1120 Lincoln St Ste 1400, Denver, CO 80200 | Elizabeth M. Capra |
| XCELLENCE, INC. | 5800 Foxridge Dr Ste 406, Mission, KS 66200 | Robert Polus |
| C2 LEGAL OF MICHIGAN, L.L.C. | 1250 Kirts Blvd Ste 200, Troy, MI 48080 | Jeff Hoskow |
| MID WEST MEDICAL RECORDS INC. | 999 N Plaza Dr Ste 690, Schaumburg, IL 60170 |
Related News
- Elliott Aviation Signs Service Center Agreement With Jet Support Services, Inc. (Aircraft Maintenance Technology)
MOLINE, Ill., March 9, 2010 ? Elliott Aviation today announced that the Moline, Ill.-based business aviation services company has signed a service center agreement with Jet Support Services, Inc. (JSSI?) to provide scheduled and unscheduled maintenance services, paint and interior refurbishment services, and to supply spare parts to JSSI clients enrolled in their hourly cost maintenance program. - Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support (redOrbit)
MUMBAI, India, March 10 /PRNewswire/ -- Technical support services provider iYogi, which has more than 100,000 consumer and small-business customers around the world, has chosen an advanced technology platform from Verizon Business to help it deliver outstanding customer service while supporting rapid growth. - Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support (PRWeb via Yahoo! News)
Technical support services provider iYogi has chosen an advanced technology platform from Verizon Business to help it deliver outstanding customer service while supporting rapid growth - OSF Global Services Receives the Business Solutions Provider for Microsoft Dynamics CRM Certification (MalaysiaNews.net)
OSF Global Services, the Canadian provider of IT services and consulting, announces that it has received the Business Solutions Provider for Microsoft Dynamics CRM certification. The company was award... - BravePoint Adds SQL Server Support to Managed DBA Services (PR Newswire via Yahoo! Finance)
BravePoint,?? Inc.'s popular database management solution, Managed DBA , now includes database support for SQL Server. Services include around the clock surveillance and management of the heartbeat, health and administration of a SQL Server database. - Ricerca Biosciences Finalizes Acquisition Of MDS Pharma Services Business (BioresearchOnline)
Ricerca Biosciences, LLC, announced recently the finalization of the acquisition of the Discovery and Preclinical business of MDS Pharma Services with facilities and almost 600 associates in Bothell, Washington; Lyon, France; and Taipei, Taiwan. - BravePoint Adds SQL Server Support to Managed DBA Services (redOrbit)
NORCROSS, Ga., March 10 /PRNewswire-FirstCall/ -- BravePoint,? Inc.'s popular database management solution, Managed DBA (MDBA), now includes database support for SQL Server(TM). - OSF Global Services Receives the Business Solutions Provider for Microsoft Dynamics CRM Certification (PRWeb via Yahoo! News)
OSF Global Services, the Canadian provider of IT services and consulting, announces that it has received the Business Solutions Provider for Microsoft Dynamics CRM certification. The company was awarded this certification based on its proven track record for using Microsoft Dynamics CRM in complex development projects. - iYogi joins hands with Verizon Business (CIOL)
MUMBAI, USA: Verizon Business extended its integrated IP networking and applications management solutions to technical support services provider iYogi. Verizon also set a stage for the future deployment of advanced unified communications solutions. - University of South Carolina Selects SunGard Higher Education to Support Transformation of Business Processes ... (Business Wire via Yahoo! Finance)
MALVERN, Pa.----The University of South Carolina has selected SunGard Higher Education to provide a comprehensive suite of solutions and services to support a far-reaching transformation of business processes, information tools and digital resources for the 209-year old University.
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Related Industry Reports
2010 Business Support Services Industry Statistics, Market Size,
and Trends
are now available.