Better Data, Better Decisions
Market Size Matters: you can't plan a strategy, start a business, or make an investment without understanding key facts about the Business Support Services industry. Find the information you need to help make the right decisions.
The Report on Business Support Services contains key information used by Marketing Departments in many of the Fortune 1,000 companies and beyond. The report helps identify industry changes, trends, key players, and growth opportunities.
| Standard Report | Premium Report | |
|---|---|---|
| Current State of the Industry |  |
|
| Market Size (historical trends) | |
|
| Market Forecast (5-year projection) | |
|
| Products/Services Breakdown | |
|
| Revenue per State | |
|
| Financial Metrics | |
|
| Salary & Compensation Statistics | |
|
| Key Companies | |
|
| Public Company News | |
|
| Government Vendors | |
|
| Instant Download - Available immediately upon purchase | |
|
Download both PDF and Excel
|
|
|
| Buy and download now: |
2012 Market Research Report on Business Support Services
Current Research on the Business Support Services Industry
The business support services industry has evolved far beyond secretarial services and enables companies to maximize efficiencies and integrate technology across all support functions.The business support services industry provides services in desktop publishing, mail, and customer management to name a few. New entrants face favorable conditions for growth if they have a focused product and target market. Outsourcing serves as the industry’s largest growth opportunity, but also poses the greatest challenge for U.S. service provides who face competition from lower-cost foreign companies.
This section provides answers to the fundamental and commonly-asked questions about the industry:
- What is the total market size ($ millions)?
- Has the market grown or declined?
- What is the market growth rate?
- Are long term forecasts positive or negative?
- What is the industry size and average company size?
- How many companies are in the industry?
Market Size Statistics - Business Support Services
The total U.S. market size for the Business Support Services industry includes statistics on all companies, both public and private. In addition to total revenue, the table contains details on employees, companies, and average firm size. Use this market information to research and analyze growth rates and the Business Support Services industry outlook based on quantitative research and hard data.
| Statistics | 2006 2007 2008 2009 2010 2011 | |
|---|---|---|
| Market Size (Total Sales/Revenue) |
Order at top of page | |
| Total Firms | ||
| Total Employees | ||
| Average Revenue Per Firm | ||
| Average Employees Per Firm | ||
Market Forecast - Business Support Services[PREMIUM]
Market forecasts show the long term outlook & trends for Business Support Services. The following five-year forecast utilizes advanced econometric techniques that take into account both short-term and long-term growth trends.
| Forecast | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 |
|---|---|---|---|---|---|---|
| Market Forecast ($ millions) | |
|||||
Product & Services Breakdown
Research products and services in the Business Support Services industry generating sales. Note that products are broken into categories with different levels of classification.| Product Description | Number of Companies | Sales ($ millions) | Percent of Total Sales |
|---|---|---|---|
Industry Total |
| ||
Doc Prep Services (Inc Edit, Proofreading, Layout, Desktop Pub) |
| ||
Typing Services |
| ||
Doc Finishing Services (Inc Binding, Mounting, Laminating, Folding) |
| ||
Copying & Reproduction Services |
| ||
Stenographic Services (Include Court Reporting Services) |
| ||
Telemarketing Services |
| ||
Telephone Answering & Messaging Services |
| ||
Mailroom Services & Mailbox Rentals |
| ||
Mail Presorting Services & Address Barcoding |
| ||
Fax Transmission Services |
| ||
Packaging & Labeling Services |
| ||
Debt Recovery & Collection Services |
| ||
Individual Debt Collection |
| ||
Commercial Debt Collection |
| ||
Collateral Recovery & Repossession Services |
| ||
Credit Rating Services |
| ||
Individual Credit Rating Services |
| ||
Commercial Credit Rating Services |
| ||
Fundraising Org Services (Contract/Fee Basis - Client, Ind, Or Orgs) |
| ||
Distance Conferencing Services |
| ||
Printing Services |
| ||
Resale Of Merchandise |
| ||
All Other Operating Receipts |
| ||
Geographic Distribution: Revenue Statistics by State
Market Size by State ($ millions) indicates how competition is distributed throughout the country. Information by market can identify areas with higher and lower market share than average.
Please upgrade your web browser to view statistics.
Move mouse over states to see revenue statistics.
Income Statement (Average Financial Metrics) - Business Support Services
Financial metrics provide a snapshot view of an "average" company. Key business metrics show revenue and operating costs. The data collected covers both public and private companies.| Industry Average | Percent of Sales | |
|---|---|---|
| Total Revenue | Order at top of page |
|
| Operating Revenue | ||
| Cost of Goods Sold | ||
| Gross Profit | ||
Operating Expenses | ||
| Pension, profit sharing plans, stock, annuity | ||
| Repairs | ||
| Rent paid on business property | ||
| Charitable Contributions | ||
| Depletion | ||
| Domestic production activities deduction | ||
| Advertising | ||
| Compensation of officers | ||
| Salaries and wages | ||
| Employee benefit programs | ||
| Taxes and Licenses | ||
| Bad Debts | ||
| Depreciation | ||
| Amortization | ||
| Other Operating Expenses | ||
| Total Operating Expenses | ||
| Operating Income | ||
| Non-Operating Income | ||
| EBIT (Earnings Before Interest and Taxes) | ||
| Interest Expense | ||
| Earnings Before Taxes | ||
| Income Tax | ||
| Net Profit | ||
Financial Ratio Analysis - Business Support Services
Financial ratios can be used to compare how a company in the Business Support Services industry is performing relative to its peers. Financial ratio statistics are calculated from the industry-average for income statements and balance sheets.| Liquidity Ratios - Business Support Services | Industry Average |
|---|---|
| Liquidity Ratios measure how liquid a business is. Bankers and suppliers may use these to determine creditworthiness and identify potential threats to a company's financial viability. | |
| Current Ratio Measures a firm's ability to pay its debts over the next 12 months. |
|
| Quick Ratio (Acid Test) Calculates liquid assets relative to liabilities, excluding inventories. |
|
| Efficiency Ratios - Business Support Services | Industry Average |
|---|---|
| Efficiency Ratios measure how quickly products and services sell, and effectively collections policies are implemented. | |
| Receivables Turnover Ratio If this number is low compared to the industry average, it may mean your payment terms are too lenient or that you are not doing a good enough job on collections. |
|
| Average Collection Period Based on the Receivables Turnover Ratio, this estimates the collection period in days. Calculated as 365 divided by the Receivables Turnover Ratio |
|
| Inventory Turnover Ratio A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort. |
|
| Fixed-Asset Turnover Ratio Generally, a higher ratio is better, since it indicates the business has less money tied up in fixed assets for each dollar of sales revenue. |
|
Compensation & Salary Surveys for Employees Working in Business Support Services
Compensation statistics provides an accurate assessment of Business Support Services jobs and national salary averages. This information can be used to identify which positions are most common, and high, low, and average annual wages.| Title | Percent of Workforce | Bottom Quartile | Average (Median) Salary | Upper Quartile |
|---|---|---|---|---|
| Management Occupations | 2% |
INCLUDED Order at top of page |
||
| Chief Executives | 0% | |||
| General and Operations Managers | 1% | |||
| Sales and Related Occupations | 37% | |||
| Telemarketers | 32% | |||
| Office and Administrative Support Occupations | 52% | |||
| Customer Service Representatives | 37% | |||
Companies in Business Support Services and Adjacent Industries[PREMIUM]
Top Business Support Services companies with the largest estimated market share. Information includes corporate earnings and public company ticker symbols where available.| Company | Address | Revenue Estimate |
|---|---|---|
| | |
Public Business Support Services Company News
Web scan for recent news about public companies. Business Support Services market research on key company news, and Business Support Services statistics. The market size analysis identifies the overall sales data within the industry. Statistics break down facts about companies within the market.
Segments classified within this market research report
This market research report includes companies whose primary business is any of the following:etc.
Related Market Reports
Can't find what you're looking for? We have over 1,500
market research reports.
Ask us and an analyst will help you find what you need.